Friday, April 16, 2021

CX

Revisiting the Biggest Benefits of Marketing Automation for Businesses

2020 has been an unprecedented year- the pandemic and the subsequent lockdown has led to the crash of all markets as well as the...

Marketing Campaigns – Brands Are Prioritizing Operations with More of “Human Touch”

With the ongoing pandemic crisis, the non-human factor in marketing is being discarded by most organizations – brands are prioritizing empathy and relevance more...

Consumer View about AI-Powered CX has changed in COVID-19

The COVID-19 pandemic has changed consumer’s views about AI-powered CX due to a couple of important factors. Organizations across various industries are witnessing a significant...

1NCE Simplifies IoT Device Management for Customers on Amazon Web Services

- Collaboration with AWS offers comprehensive plug and play IoT device integration - 1NCE IoT Connectivity Suite at no additional costs for 1NCE customers - Fast...

Strategic Outlook to Personalization Can Lead to Business Success

With the widespread crisis brought by the pandemic, businesses are facing several challenges in order to serve their audience rightly. Hence, personalization is increasingly becoming a...

How client support teams boost customer retention and revenue

Customer support teams play a major role in making the customers feel valued thus boosting revenue, retention and adding more customers While customer support teams...

AI’s impact on CX-based business functionalities

Omnichannel customer service, customer and marketing engagement; all three CX based functionalities have increased their dependency on AI technology IT leaders are opting for AI...

Ideoclick Selects Jonathan Ferrell as Vice President, Business Development

Ideoclick, Inc., the provider of the industry's leading e-commerce optimization platform, today announces the promotion of Jonathan Ferrell to Vice President, Business Development. Ferrell will lead...

Enterprise Digital Transformation Efforts for Enriched Employee and Customer Experience

  “As customers and employees engage with one another remotely, businesses must ramp up their digital transformation projects in order to remain competitive, “confirms Sundar...

Leveraging AI-Powered Visual Search for Enriched Customer Experience

As per a report from Gartner, by 2021, businesses will enhance their e- commerce sites with visual search to ultimately multiply their digital commerce revenue Researchers from...

Must Read

Shareholders Approve the Proposed Acquisition of Inphi Corporation; Shareholders Approve Marvell’s Reorganization of the Combined Company into Delaware

Marvell Technology Group Ltd. (NASDAQ: MRVL) ("Marvell") announced that its shareholders have voted to approve the previously announced proposed acquisition of Inphi Corporation, Inc. (NASDAQ: IPHI)...

Koch Equity Development Affiliate Reaches Agreement to Acquire Transaction Network Service in Long-Term Growth Strategy

An affiliate of Koch Equity Development LLC, the investment and acquisition subsidiary of Koch Industries, Inc. (collectively, “Koch”), has announced that it has agreed...

Alfa-Bank Automates Model Monitoring with FICO Platform, Cuts Reporting Time by 90 Percent

Leading Russian bank wins 2021 FICO Decisions Award for Regulatory Compliance Highlights: Alfa-Bank, the largest universal privately owned bank in Russia, has used FICO® Decision Central™ to...

Placer.ai Launches Marketplace to Bring Leading Data Tools Together

Initial launch partners Experian, Synergos, and Spatial.ai enable customers to layer new and advanced data sets on Placer.ai's dashboard and tools Placer.ai, the leader in...