CX

Featured Article

Revisiting the Biggest Benefits of Marketing Automation for Businesses

Debjani Chaudhury - September 24, 2020

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Marketing Campaigns – Brands Are Prioritizing Operations with More of “Human Touch”

Sneha Bokil - September 8, 2020

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Consumer View about AI-Powered CX has changed in COVID-19

Sneha Bokil - July 16, 2020

News

1NCE Simplifies IoT Device Management for Customers on Amazon Web Services

ITBusinessToday - July 14, 2020

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Strategic Outlook to Personalization Can Lead to Business Success

Sudipta Choudhury - July 13, 2020

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How client support teams boost customer retention and revenue

Megana Natarajan - July 10, 2020

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AI’s impact on CX-based business functionalities

Megana Natarajan - July 3, 2020

News

Ideoclick Selects Jonathan Ferrell as Vice President, Business Development

ITBusinessToday - July 2, 2020

Featured Interview

Enterprise Digital Transformation Efforts for Enriched Employee and Customer Experience

Debjani Chaudhury - July 1, 2020

Featured Article

Leveraging AI-Powered Visual Search for Enriched Customer Experience

Debjani Chaudhury - June 29, 2020

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Featured Interview

Interview with Adolfo Hernández, Technology Managing Director for Telefónica at IBM

ITBusinessToday - September 19, 2024

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5 Top Reasons to Believe in Intel’s Core Ultra Processor Range: The Future of AI-Powered Laptops

ITBusinessToday - September 19, 2024

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How Leading Retailers Are Using Kiosks and Self-serve Tools Onsite to Create Better in-Store Experiences:

ITBusinessToday - September 19, 2024

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ZoomInfo Copilot Summer Release Delivers Cutting-Edge AI Enhancements for Sellers

ITBusinessToday - September 19, 2024