Tag: Customer Experience

IVRy Forms Strategic Partnership Agreement with SC Digital

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has entered…

Zendesk Announces its new “Zendesk Resolution Platform”

Zendesk, Inc., a leading support platform company that utilizes AI and develops customer service, announced the AI ​​service…

TMJ Co Partners with Wizleap for Customer Introductions

TMJ Co., Ltd., a Secom Group company that develops and operates contact centers and back offices (business processing…

Pluszero Launches “Miraio,” Reliable AI Agent for Call Center

Pluszero Inc., which provides, develops, maintains, and operates various technology solutions such as AI and natural language processing,…

FamilyNet Japan, NTT East Partner on Real Estate Services

FamilyNet Japan Inc., a Tokyo Electric Power Company Group company, and Nippon Telegraph and Telephone East Corporation  signed…

IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has developed…

Salesforce Introduces “Agentforce for Marketing” in Japan

Salesforce Japan Co., Ltd. has announced the launch of "Agentforce for Marketing" in Japan. This AI solution helps…

FPT strengthens collaboration with Databricks to launch consulting and implementation support services

FPT Consulting Japan Co., Ltd. is pleased to announce that it has strengthened its collaborative relationship with Databricks,…

GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain

GNext Co., Ltd. is pleased to announce that it has signed a memorandum of understanding with ONFET PTE.…

Caster launches an AI agent production service “CASTER NEO”

Caster Inc. will begin offering the AI ​​agent production service "CASTER NEO". We will fully customize the service…

HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation

HCL Tech is growing its partnership with Microsoft. This will help improve AI-driven contact center transformation. HCL Tech…

INNOOV Inc. and Vonage Japan have partnered to enable cutting-edge business communications with next-generation solutions

INNOOV Co., Ltd., a global leader in cloud communications that helps accelerate digital transformation in businesses, announced that…

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