Tag: Customer Experience
IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content
IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has developed…
Salesforce Introduces “Agentforce for Marketing” in Japan
Salesforce Japan Co., Ltd. has announced the launch of "Agentforce for Marketing" in Japan. This AI solution helps…
FPT strengthens collaboration with Databricks to launch consulting and implementation support services
FPT Consulting Japan Co., Ltd. is pleased to announce that it has strengthened its collaborative relationship with Databricks,…
GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain
GNext Co., Ltd. is pleased to announce that it has signed a memorandum of understanding with ONFET PTE.…
Caster launches an AI agent production service “CASTER NEO”
Caster Inc. will begin offering the AI agent production service "CASTER NEO". We will fully customize the service…
HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation
HCL Tech is growing its partnership with Microsoft. This will help improve AI-driven contact center transformation. HCL Tech…
INNOOV Inc. and Vonage Japan have partnered to enable cutting-edge business communications with next-generation solutions
INNOOV Co., Ltd., a global leader in cloud communications that helps accelerate digital transformation in businesses, announced that…
GREE CX Launches App Marketing Platform “GREE CX Suite”
GREE CX, Inc. will begin offering a new service called "GREE CX Suite" to support companies' app marketing.…
Synthesia Raises $180M in Series D Funding to Revolutionize AI Video Communications
Synthesia, a global leader in AI-powered enterprise video communications, has successfully closed its $180 million Series D funding…
HPE Aruba Deploys AI-Driven Networking for Retail Edge
HPE unveiled new connectivity and high-performance edge computing technologies to help retailers modernize their efforts to improve customer…
Accelerating the social implementation of AI agents | Japan’s first AI agent conference, “AI Agent Day 2025,” to be held!
The AICX (AI Customer Experience) Association, a general incorporated association that promotes the social implementation of AI agents…