Tag: contact centers

Masterpiece Group Launches AI-BPO Agent, SaaS service

Masterpiece Group Inc. will begin offering a contact center-specialized AI agent in conjunction with "AI-BPO," an AI SaaS…

TMJ Co Partners with Wizleap for Customer Introductions

TMJ Co., Ltd., a Secom Group company that develops and operates contact centers and back offices (business processing…

Kindrill Unveils AI-Powered based Automatic FAQ System

Kindrill Japan Co., Ltd. has developed an automatic FAQ generation system that utilizes generative AI and has begun…

Nitori introduces call analysis AI for contact centers provided by Revcom and Comdesign

Nitori Co., Ltd. has introduced a call analysis AI for contact centers that combines the telephone analysis AI…

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