EmpowerX Inc., which provides sales support to its clients as they grow their businesses, has begun offering next-generation sales support services using the BPaaS model, utilizing the OutSourcing Service Provider program offered by Salesforce Japan, Inc.
In recent years, the promotion of digital transformation (DX) in corporate sales activities has become an urgent task. In particular, the shortage of human resources is becoming more serious, and it is essential not only to secure and develop traditional sales resources, but also to streamline and improve sales processes using digital technology.
Under these circumstances, attention is being drawn to Business Process as a Service (BPaaS), a model that combines traditional business process outsourcing (BPO) with cloud services (SaaS) to achieve more efficient and flexible business operations.
Therefore, in order to provide customers with high added value in the form of sales support using IT, EmpowerX has begun offering next-generation sales support services using the BPaaS model, utilizing the OutSourcing Service Provider program offered by Salesforce Japan, Inc.
Also Read: Hakuhodo and iRidge Form Capital and Business Alliance to Transform Customer Touchpoints
From “Sales Agent” to “Sales Representative”
EmpowerX is a sales support company that aims to update the industry to become a “sales representative” who is responsible for business growth as a representative, rather than simply acting as a sales agent. Since our founding, we have supported the business growth of companies in various phases from fast-growing startups to listed companies, mainly in the IT and SaaS industries, from a sales perspective.
This OSP partnership with Salesforce will combine the services provided by Salesforce with EmpowerX’s sales support know-how to provide flexible support tailored to the growth and changing needs of companies. This will enable efficient sales support that combines digital technology and specialized human resources, resolving the challenges that traditional companies have faced in digitalizing sales.
EmpowerX, with its strong partnership with Salesforce, will focus on supporting the sales organizational transformation of small and medium-sized enterprises, which are facing the challenge of promoting digital transformation. It will also accelerate sales digital transformation for Japanese companies and contribute to sustainable business growth.
SOURCE: PR TIMES
