AI

MUFGとOpenAI、日本の銀行業務におけるAI活用で提携

In the most significant move so far in Japan's financial-technology landscape, MUFG has agreed to a strategic partnership with OpenAI to embed generative AI capabilities throughout its banking operations. If reports are to be believed, the pact will integrate advanced conversational models at OpenAI, including those at the back of ChatGPT, into MUFG's digital services that range from account opening to customer chats and personal-finance advisory functions. What the deal involves MUFG intends to implement AI-based solutions in Japanese banking businesses during the fiscal year 2026. The announcement stated that: AI chatbots will facilitate account opening processes and make onboarding much easier. Personal finance advice will be further improved by AI agents suggesting household finances, savings, and assets using smartphone apps. MUFG seeks to significantly increase its AI specialist workforce…