Knowledge workers’ critical data is scattered across multiple applications, from their email inboxes to company databases and beyond. To help employees find the data they need more quickly, Amazon Web Services (AWS) released Amazon Quick Suite on October 9th. This solution is based on an AI agent and can perform actions on behalf of employees using natural language prompts. In the announcement on October 9th, AWS described Quick Suite as “an agent-driven AI experience that redefines how work gets done.” Jose Kunnackal John, director of Quick Suite, explained during a briefing that this experience refers to “everything you want to do in the workplace but can’t do in ChatGPT.”
With Quick Suite, IT administrators can connect to not only personal employee data repositories like Google Drive , Office 365 apps, Slack, and email, but also company-wide repositories like Snowflake, Amazon Redshift, Databricks, and Oracle. Integration with systems like Salesforce and Jira is also possible. Once connected to an application, you can interact with Quick Suite in a variety of ways, including creating custom agents, asking questions about specific issues and retrieving data from relevant sites, and generating reports based on in-depth research. For example, Quick Suite’s “Quick Research” tool offers similar functionality to the ” Deep Research ” feature available in ChatGPT and Google Gemini . It runs a small amount of background research to generate high-quality reports.
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However, Quick Research incorporates information specific to your company or your role—a key difference. Gemini and ChatGPT also offer data connectors, but they are not as comprehensive as the tools connected through Quick Suite. AWS announced that Quick Suite can connect to over 1,000 apps via the Model Context Protocol (MCP). Another example is Amazon Quick Sight, which uses agent-based AI to analyze data from various sources and even create visualizations. Amazon Quick Flows and Amazon Quick Automate are where Quick Suite’s agent capabilities shine. Quick Flows allows you to create automated workflows for repetitive tasks, similar to Gemini’s “Gems.” Quick Automate, on the other hand, automates more complex processes. For example, Amazon says its finance team uses Quick Automate to reconcile the large number of invoices generated each month. This article was edited by 4X for Japan from an article published by Ziff Davis overseas.
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