English 
Zenport Inc. is releasing “ZenRead,” an AI-BPO service that combines AI technology with human expertise, as a new feature of “ZENPORT,” a data hub that centrally manages all data in the global supply chain.
This service automates the normalization process of converting import document data, such as order, shipping, and product data, into core data, a process that has long been carried out manually, and provides an innovative solution to a key industry challenge: structuring unstructured data in global supply chains.
Data processing challenges in global supply chains
According to surveys by Gartner and other organizations, 80 to 90 percent of the data handled by companies is unstructured. In particular, in global supply chains, processing large amounts of unstructured data, including shipping documents such as invoices, packing lists, B/Ls, and certificates of origin, has been done manually for many years.
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This situation creates the following challenges:
Extensive human resource and time consumption
Risk of human error
Limits to data processing scalability
Difficulty in utilizing data in real time
“ZenRead”: An innovative approach through collaboration between humans and AI
ZENPORT‘s new AI-BPO service, “ZenRead,” provides a unique solution based on the “human in the loop” concept to address the challenge of fully automating the structuring of corporate data, which requires 100% accuracy and is difficult to achieve with AI-OCR alone.
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