English 
AVILEN has started offering a new Generative AI Knowledge Reuse Solution. It is meant to help companies deal with the problem of scattered information. Emails, spreadsheets, and documents are often spread out across different systems. This makes responding to questions slow and dependent on the memory or experience of individual staff. The solution collects all this information in one place. It organizes and classifies it automatically. Then it uses AI to suggest answers and assign questions to the right person.
The system helps improve accuracy. It speeds up responses. It also reduces the risk of losing important knowledge when people leave or move roles. Emails and attachments are analyzed automatically. The AI can figure out the type of question and suggest what action should be taken. It shows supporting information so staff can check and confirm the answer before sending it.
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The tool also makes workflows more consistent. Dashboards show how inquiries are being handled and how the AI is being used. It can reduce training costs because even new staff can follow a clear process. AVILEN plans to offer training to help companies get the most out of the system. Some large companies have already started using it. アビレン wants to grow this into a platform that supports everything from receiving questions to making decisions and responding.
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