English 
neoAI Inc. is pleased to announce that Aomori Michinoku Bank, Ltd. has adopted its AI agent platform “neoAI Chat” and that its use has commenced at all branches as of August 2026. This full-scale rollout comes approximately five months after the start of the trial in March 2026. This initiative is being carried out in collaboration with NTT DATA Tohoku Corporation.
Background of introducing generation AI
When financial institutions utilize AI for data generation, challenges include not only addressing information security and usage rules, but also ensuring its successful integration into on-site operations after implementation.
こちらもお読みください： 新たな社内IT+サービスが、中小企業に「人間味あふれる」ITサポートを提供します
At Aomori Michinoku Bank, a DX Promotion Office was established in June 2025 to explore the use of generation AI to improve operational efficiency and productivity. In this exploration, ensuring a secure usage environment and establishing it in the bank’s operations, rather than limiting it to trials in one department, were important themes.
出典： PRタイムズ
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