タグ: カスタマー・エクスペリエンス

VOICHAT Inc. is pleased to announce that it has entered into a business partnership with Adish Inc. to…

Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL," which has held the No. 1…

Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that it will begin offering advanced AI…

Nippon VELUX Co., Ltd., a specialist skylight manufacturer, has decided to introduce SELFBOT, a generative AI chatbot provided…

Karakuri Inc., a company that empowers customer support, is pleased to announce that Mitsubishi UFJ Asset Management Co.,…

Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that Taro Mori has been appointed Representative…

RevComm Inc. has introduced "MiiTel Synapse," a new voice AI service aimed at streamlining business decision-making through deeper…

Tecotec Corporation is pleased to announce that it has entered into a capital and business alliance agreement with…

Kubell Partner Co., Ltd. will begin offering "Takushita", a BPaaS (Business Process as a Service) business process agency…

Meta is reportedly developing a new AI chatbot feature that allows the bot to initiate conversations with users,…

ヤマトホールディングス傘下でコンタクトセンター事業を展開するヤマトコンタクトサービスは、Oracle Cloud Infrastructure（OCI）のGenerative AI...

株式会社レブコムは、音声分析で蓄積した通話ビッグデータをもとにした「データマイニングレポート」の提供を開始しました。