タグ: カスタマー・エクスペリエンス

CTC Offers RightTouch Cloud for CX and Self-Help Sites

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement with RightTouch Inc. to provide cloud-based…

RightTouch and Itochu Techno-Solutions Join Forces on CX

cInc., which is transforming customer support with data and AI, is collaborating with ITOCHU Techno-Solutions Corporation to provide…

Mirai AI Secures Patent for Automated Call Technology

Softu Corporation, which provides the AI ​​automatic telephone answering service "Mirai AI," has obtained a patent for technology…

AI Square Links QuickSummary2.0 with FastHelp Service

AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's contact center CRM system "FastHelp" from…

MK System Links Salary Dream with Chatwork for DX Push

MK System Co., Ltd., which develops systems and provides cloud services for business support software related to social…

Starley’s Cotomo AI Adds New Chat Mode Feature

Starley Inc., which designs new relationships between humans and AI, has launched a new "Chat Mode" (hereinafter referred…

SMBC CloudSign partners with nCino, Saison on e-contracts

SMBC CloudSign, a cloud-based electronic contract service provided by SMBC CloudSign Co., Ltd., will begin API integration with…

NeoJapan debuts neoAI Chat for desknet’s platform

NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI platform that combines internal data with…

ZETA introduces ZETA LP to enhance generative AI response

ZETA Inc., a leading CX improvement company that provides the ZETA CX Series of generative AI solutions for…

DNP Unveils AI Chatbot for Business Document Utilization

Dai Nippon Printing Co., Ltd. (DNP) has developed the "DNP Document Structured AI Chatbot," which converts unstructured data…

Altius Link Unveils AI Service for Customer Voice Analysis

Altius Link Co., Ltd. will begin offering a new service, "Altius ONE Data Platform VOX", on September 2,…

Asobica launches Honesty Data Platform “coorum” in Japan

Asobica Inc. is pleased to announce that it has begun providing its honest data platform "coorum" to the…

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