Canon System & Support has entered into a capital and business alliance with G-COM. G-COM provides wireless systems for medical and nursing care. The goal is to support safety and security for residents and push digital transformation in nursing care facilities. Canon S&S will use its products and digital support system together with G-COM’s wireless technology and video solutions. This includes wireless nurse call services and monitoring tools.
Canon S&S has a mission to support its customers. It helps small and medium-sized enterprises across Japan with IT planning, selection, implementation, operation, maintenance, and training. In nursing care, the company helps operators introduce ICT. This addresses issues like labor shortages, record-keeping, and the burden of night monitoring.
G-COM has been developing wireless solutions since 1992. Its focus is wireless networks for elderly care facilities and medical institutions. Its wireless nurse call system, Coco Helper, uses smartphones and wireless tech. It also has a monitoring function, allowing staff to respond faster and more efficiently.
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Through the alliance, Canon S&S そして G-COM will combine their products and support systems. They want to create an environment where nursing care staff and residents feel safe. They will promote digital transformation through video solutions and wireless nurse call systems. The aim is to reduce staff workload, improve resident safety, and address social issues like labor shortages.
The partnership includes strengthening sales for Coco Helper, jointly proposing solutions, and providing full support from installation to operation. Both companies will exchange know-how and develop human resources to improve the system.

