Ask One Launches “Online Meeting Gateway” by NineOut

NineOut Co., Ltd. has a mission of “turning customer feedback into opportunities,” and provides “Ask One,” which ensures that no customer touchpoints are missed. Ninout has now launched “Online Meeting Gateway,” which instantly links customer touchpoints during online meetings to external databases such as CRM and MA.

In online meetings, when meeting people for the first time or when there are many participants, it is difficult to keep track of all the information and contact details of the participants, and there is a risk of missing out on important customer contact points.

Even if participants’ contact information was available, manually entering it into CRM or MA was not only time-consuming but also prone to omissions and errors, hindering the efficiency of sales activities.

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The online meeting gateway now being offered will allow participants to set up a check-in form to enter their name, contact information, and other information before joining a Google Meet meeting. This provides a natural input experience for meeting participants, while automatically and instantly linking contact information to CRMs and MAs such as Salesforce and HubSpot, creating a system for thoroughly accumulating customer contact points.

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