English 
Transcosmos established a partnership with Tokyo University of Pharmacy and Life Sciences. The project aims to create a new approach for pharmacists which will solve the upcoming staffing shortage that Japan will experience in 2040 according to its future medical requirements. That gap is already visible; this is not something far off.
What they are trying to do here is not just talk about efficiency. They want to actually change day to day pharmacist operations so that fewer people can still handle the workload without dropping the quality of care. That includes looking at communities where pharmacist shortages are already a problem and figuring out what can be improved right now.
Both sides are bringing different strengths into this. トランスコスモス is leaning on its experience in digital transformation and business process outsourcing. The university is bringing the medical and pharmaceutical side along with its role in education. Together they plan to study new service models that can simplify operations and reduce the pressure on pharmacists.
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There is also a strong focus on education. Not in a generic way, but building programs that combine pharmaceutical knowledge with DX and BPO thinking. The idea is to prepare people who can actually work in a system where processes, tools, and data matter just as much as domain expertise.
This is also happening in the context of Japan pushing a more community-based healthcare system. Pharmacists are expected to do more, be more involved locally, and at the same time work more efficiently using digital tools. That combination is not easy to pull off.
So this partnership is basically trying to get ahead of that reality. Use research and education together, fix operational gaps, and build a system that can still function when the workforce gets tighter.
日本語