English 
Shinka Co., Ltd., which develops and sells the communication platform “Kaikura,” is pleased to announce that it has entered into a business partnership agreement with Itandi Co., Ltd., which develops and sells the sales support system “Nomad Cloud” for real estate rental brokerage, from April 2025. The company is pleased to announce that it will begin providing “Kaikura” on an OEM basis with the aim of improving customer satisfaction and operational efficiency in the real estate rental brokerage business.
近年、不動産賃貸仲介業界は深刻な人手不足に直面しており、業務の効率化や顧客サービスの質の向上が重要な経営課題となっています。特に、フィードバックへの迅速な対応やアフターフォローの効率化、賃貸契約業務のデジタル化が求められており、テクノロジーの活用が業界全体の競争力を左右する重要な要素となっています。
“Kaikura” is a communication platform that improves the efficiency of telephone support and centralizes the management of customer information, and has been introduced in more than 800 real estate companies nationwide. Based on this track record, from November 2024, we have been in discussions to provide the CTI function of “Kaikura” to “Nomad Cloud,” a sales support system for real estate rental brokerage provided by Itanji, and will officially start providing it from April 2025.
こちらもお読みください： CONOC、パナソニックアクセラレータープログラムでコスト管理のデジタル変革を実現
“Nomad Cloud” is a cloud-based customer management system that helps streamline real estate rental brokerage operations, allowing for centralized management of operations. With this OEM provision, call logs with customers are automatically registered in “Nomad Cloud,” and past call content can be viewed and played back on the customer details screen, making it possible to improve business efficiency and customer service.
このパートナーシップを通じて シンカ そして 板東 は、「ノマドクラウド」の利便性をさらに高め、不動産賃貸仲介業界全体のデジタルトランスフォーメーションと業務最適化を推進し、さらなる顧客価値の創造に取り組んでまいります。
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