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Americable Japan International and OpenVault announced a multi-year agreement for deployment of OpenVault’s Proactive Network Maintenance (PNM) solutions across broadband systems serving United States military bases in Japan.
Americable will use OpenVault’s OV PNM solution and advanced mobile diagnostic tools to fulfill key operational objectives across its network, including prevention of service disruptions, faster resolution of network issues, and decreases in costly truck rolls and mean time to repair (MTTR).
A key component within OpenVault’s AI- and ML-powered Vantage solution, OV PNM leverages complex algorithms and machine learning combined with DOCSIS pre-equalization analysis, DOCSIS 3.1 RxMER per subcarrier analysis, upstream spectrum analysis based on UTSC (upstream triggered spectrum capture), FBC (full band capture), and many more techniques. Its unparalled visibility into broadband infrastructure enables:
Early detection of network noise, low modulation error ratio (MER), and other impairments.
Faster root-cause analysis through mobile spectrum analysis and geolocation.
Reduction in repeat service calls by addressing core plant issues.
Centralized oversight with region-specific views for local teams.
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OV PNM also includes a cable modem birth certificate – a record ensuring customers receive a service operating at peak performance, enhancing the overall experience and customer satisfaction.
“Fast, reliable internet has greatly improved the lives of our servicemembers and their dependents,” said Kathy Ragusa, CEO for Americable. “We anticipate that OpenVault‘s proven success, its mobile-first design, its commitment to customer support and its product and innovation flexibility will help us continue to optimize our networks and our customer experiences.”
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