Rakuten Offers Heat Stroke Insurance Through Pay App

Rakuten Payment Co., Ltd. and Rakuten Small Amount and Short Term Insurance Co., Ltd. are pleased to announce that they will begin offering “Heat Stroke Insurance” on the Rakuten Pay cashless payment service app from Thursday July 17, 2025.

In recent years, we have been hit by record-breaking summer temperatures, increasing the risk of heatstroke. In some cases, emergency transport and medical treatment are required, and heatstroke is becoming an increasingly serious social issue. In light of this situation, Rakuten Payment and Rakuten Short-Term Credit will begin offering “Heatstroke Insurance,” which can be easily signed up for through the Rakuten Pay app and helps people prepare for heatstroke.

“Heat Stroke Insurance” pays out if you suffer physical injuries due to sun or heat exposure during the insurance period and receive intravenous treatment at a hospital in Japan at the discretion of a doctor, or if you begin hospitalization for treatment for two consecutive days (two days and one night) or more at a hospital in Japan. Premiums start from 100 yen per day for daily contracts, and even for monthly contracts, you can apply for affordable premiums starting from 200 yen per month. In addition, if you apply by 9:00 a.m., coverage will start from 10:00 a.m. on the day, so you can apply for insurance that morning even if you are expected to be at high risk of heat stroke, such as playing sports or doing various tasks under the hot sun.

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With this service, users can apply for “Heat Stroke Insurance” by clicking on the “Heat Stroke Insurance” icon displayed in the “Rakuten Pay” app, accessing the Rakuten Shotan application page, and smoothly make the payment with “Rakuten Pay”. “Heat Stroke Insurance” policyholders can complete everything from confirming their subscription details to filing insurance claims and uploading receipts and medical certificates on their Rakuten Shotan My Page, which can be accessed from the “Rakuten Pay” app. In addition, up to 2.5% of the insurance premium payment amount will be returned as “Rakuten Points”, and users can also use “Rakuten Points” through “Rakuten Pay” when making payments.

To commemorate the launch of the service, all users who complete a contract for the “Heat Stroke Insurance” service available within the Rakuten Pay app between Thursday, July 17 and Monday, August 18, 2025 will receive an original Shopping Panda wallpaper (PC and smartphone).

Through various collaborative initiatives, 楽天ペイメント そして Rakuten Short-Term Payments will continue to strive to expand their services to make them more convenient for even more people, while also striving to further improve customer satisfaction.

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