English 
日立ソリューションズ, Ltd. announced that it will start offering a multi-tenant version of “BSSsymphony Subscription Platform”, which supports customer management, contracts, billing and invoicing, and settlement required for subscription business, from July 3rd. “BSSsymphony” is a platform that supports the complex fee setting such as flat rate and pay-as-you-go, periodic billing, contracts, and goods management, which are essential for operating a subscription business, and is said to be introduced in various industries such as manufacturing, communications, gas, and medicine.
In addition, a dashboard that visualizes the usage status of the service is provided, which is said to contribute to improving the customer experience, and is available in both SaaS and on-premise (package version) formats. Previously, when a user company launched a new business or service on the same platform with “BSSsymphony,” it was necessary to create a tenant individually and build a new environment.
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しかし、マルチテナント対応により、事業責任者はシステムを再構築することなく、マスタの設定のみで、新規事業や新規サービスの顧客管理、契約管理、請求管理をすぐに開始することができます。また、複数事業や新サービスの管理についても、ユーザー企業の事業・販売会社・代理店ごとにデータアクセス権限を付与するなど、きめ細かな対応が可能で、事業管理者の負担軽減やシステムカスタマイズのコスト削減に貢献します。
ソース ヤフー
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