CTC offers Figues Flex AI to Aid SAP S/4HANA deployment

Itochu Techno-Solutions Corporation (CTC) announced the launch of “Figes Flex AI,” a solution that provides end-to-end support for SAP S/4HANA Cloud Public Edition, from implementation to operation. This service incorporates AI into each stage of the process, including organizational reform, core business review, business efficiency improvement, and operation and training, to provide support for the implementation and operation of enterprise resource planning (ERP) systems. Companies considering adopting SAP S/4HANA Cloud Public Edition often raise various concerns and challenges as they move forward with ERP implementation as part of their business standardization and digital transformation efforts.

For example, some voices express concerns about whether their company’s business processes can be adapted to SAP’s standard functionality (Fit to Standard), the high hurdle of reaching consensus among stakeholders due to the impact on all departmental operations, the gap in business processes that is causing opposition from the field, and the challenges of transferring know-how and technical skills due to labor shortages. Given this background, CTC utilizes AI to make proposals that lead to more feasible and efficient business and organizational reforms, supporting companies in their implementation decisions while also proposing a new approach that promotes understanding, consensus building, and unity among internal stakeholders.

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Figues Flex AI offers five solutions corresponding to four phases from implementation to operation, and is capable of providing both step-by-step and comprehensive support, allowing for flexible responses tailored to each company’s needs. Figues is an implementation support service for SAP S/4HANA Cloud Public Edition provided by CTC, promoting the Fit to Standard approach that makes maximum use of SAP’s standard functions. In addition, for special business requirements that cannot be addressed with standard functions, the service utilizes the SAP Business Technology Platform (SAP BTP), enabling flexible function expansion and maintenance updates.

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