“Culti Role-Playing” launched for HR training at Kakaku.com

Tabelog Company, a part of Kakaku.com, has added サペート Inc.’s ‘Culti Role-Playing’ system to its HR training. This AI tool helps new employees improve their skills and makes training faster. The tool will help the restaurant consulting and customer success teams. Staff need solid industry knowledge and strong communication skills.

New employees used to spend around 80 hours in manual role-playing sessions. They got inconsistent feedback and relied heavily on instructors. Tabelog uses AI avatars to automate training. This helps standardize learning, cut down on man-hours, and lets trainees develop skills at their own pace. New hires can chat with virtual restaurant managers to practice. They get AI-driven feedback on their proposal and listening skills. Plus, they can track their progress using visual performance data.

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Tabelog will regularly update role-play scenarios. This will keep pace with industry trends and internal best practices. The goal is to make the system a scalable talent development platform. Sapeet will back these efforts with regular updates and AI training expertise.