日本語 
Lecto Co., Ltd., which promotes the DX of debt collection operations, is pleased to announce the addition of a new function, “Credit Value Assessment,” to its “Lecto Platform,” which enables the automation and centralized management of debt collection and dunning operations. This new function uses AI to analyze customer information and payment data, assisting in the optimization of notification methods and costs.
“Credit Value Assessment” is Lecto’s unique evaluation function that uses AI to analyze customer (debtor) attribute information and debt status data, assigning a three-tiered ranking. Based on this ranking, the frequency and methods of reminder notices can be reviewed, supporting improved collection rates by optimizing notification methods and frequency while keeping costs down, and enabling an effective collection strategy.
Lecto provides the “Lecto Platform,” which promotes the digitalization of areas that have traditionally been predominantly analog, such as debt management, dunning, and collection, aiming to improve the experience for both those who are dunning and those who are being dunned.
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By providing “credit value assessment,” we will not only automate existing tasks and eliminate wasted costs and man-hours, but also support the optimization and maximization of notification strategies by identifying those who should be contacted first, thereby providing a better experience for both those sending and receiving reminders.
Lecto is a Fintech company that develops “debt collection technology.” We aim to improve the cumbersome and complex, often person-dependent, operational workflows behind financial services and retail/subscription services, providing end-to-end solutions from debt management (customer management) and collection to off-balance sheet transactions. This allows us to improve customer satisfaction and service UX.
SOURCE: PRTimes
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