NearMe Launches Comprehensive AI Agent Service

NearMe Inc., a social design company working to solve mobility-related issues, has begun collaborating with Microsoft Japan Co., Ltd. with the aim of fully implementing services utilizing AI agents.

NearMe continues to make various improvements every day, aiming to make the service easier to use for as many people as possible. In addition to strengthening convenience on the hardware side, such as expanding the service area through collaboration with transportation companies, we are actively promoting the use of AI technology as an effort to improve the software side so that customers can use the service comfortably.

As part of our efforts to proactively utilize AI technology, we have begun incorporating a reservation function using an AI agent into our private transfer service, “Chartered Jumbo Taxi,” from among the services we provide, including Airport Shuttle. Specifically, by utilizing the AI ​​agent, you can easily reserve and use the “Chartered Jumbo Taxi” service by simply entering the date, time, duration, and route required for using the service into the AI ​​agent through natural interaction.

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As for future developments, we aim to first introduce an AI agent as a contact point for all services provided by NearMe by the end of 2025. Furthermore, for the “Chartered Jumbo Taxi” service, we plan to develop a service that will suggest more efficient routes and times that avoid peak hours based on the operation information entered by the user, based on our track record of providing the service to date. Furthermore, we aim to provide a more effective travel experience by developing an AI agent that can provide customer service activities that meet the various requests of customers who make reservations, such as suggesting additional stops along the way and guiding them on recommended lengths of stay at stay spots, based on the interests of those who have made reservations for the service.

In addition, we hope to develop and utilize AI agents that will be useful to those involved in NearMe‘s services, such as contributing to the digital transformation of operations for transportation companies by having AI agents handle everything from reservations to dispatching.

SOURCE: PRTimes