New company brings leadership continuity, healthcare technology expertise, and thousands of HIM and EHR professionals ready to serve.
DeliverHealth Solutions LLC (DeliverHealth), a new healthcare IT and revenue cycle services company, today announced its establishment as a proven, knowledgeable partner for hospitals and health systems. DeliverHealth was formed by Assured Healthcare Partners (AHP) in partnership with Aeries Technology Group (Aeries) from the carve-out of the health information management (HIM), transcription and electronic health record (EHR) services businesses of Nuance Communications, Inc. (Nuance). The HIM business of DeliverHealth will include both Nuance Transcription Services (NTS) and the eScription technology platform. The transaction is expected to be completed in early 2021 and Nuance will be a minority shareholder of DeliverHealth.
“Together, we’re all facing a ‘new now’ in healthcare, one that requires talented people and a sharp focus to prioritize patients over technology,” said Michael Clark, CEO of DeliverHealth upon the closing of the transaction. “Clinical documentation, revenue cycle and EHR complexity challenges have never been more prevalent or pervasive, negatively impacting physician satisfaction and an organization’s bottom line. DeliverHealth will simplify these challenges through decades of HIM knowledge, proven EHR expertise, and a consistent leadership and service team. We are grateful for the support provided by AHP, Aeries and Nuance to create what will be a winning formula for our customers and our dedicated team of more than 2,000 employees.”
As an independent company in today’s crowded healthcare IT and revenue cycle marketplace, DeliverHealth will differentiate its offerings with continuity of the senior leadership team, access to exceptional healthcare technology and a proven service organization. The company will build on HIM, transcription, technology and EHR services already in place while expanding into intelligent, technology-enabled revenue cycle automation and clinical documentation improvement services within the EHR’s workflow in 2021.
Through a proven team of dedicated healthcare professionals, DeliverHealth will achieve its mission to:
- Remove productivity barriers in service delivery
- Relieve physician documentation burdens
- Redesign the customer service experience
- Simplify how healthcare organizations connect with technology
“Our vision is to be a consistent, knowledgeable partner for hospitals and health systems by delivering a simpler documentation, revenue cycle and EHR experience,” said Clark. “Great accomplishments will come from DeliverHealth’s teamwork and mutual dedication to our customers’ success.”