Thursday, September 23, 2021

Service Management

Decisiv And Cummins To Provide Expanded Point of Service Capabilities

Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today an agreement to integrate the Cummins Guidanz suite of web-based and mobile products into...

Bright Pattern Partners with NCSi to Deliver AI-Powered Omnichannel Communication Solutions to Service Management Organizations

Bright Pattern, leading provider of omnichannel communication software for innovative companies, partners with NCSi, leading IT service management consultant and solution provider. Together, Bright...

Bright Pattern Launches AI-Powered Omnichannel Communication Interaction Platform for Service Management

Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities. Bright Pattern, a leading...

Role of AI in Service Automation and Management

  “Over the last 12 months, we see an acceleration in interest and opportunity where our sales managers have active projects to leverage AI for...

Must Read

Freshworks Announces Pricing of Initial Public Offering

Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, today announced the pricing of its initial public offering of...

Comfy | Enlighted Launches Flexible Spaces 2.0 to Help Manage Hybrid Workplaces

Today, Comfy | Enlighted , the leading provider of smart and sustainable workspace solutions, has announced the launch of Flexible Spaces 2.0 . This enhanced application extends the functionality of...

ARDX Expands Partnership with the City of Norfolk: Digital Entrepreneur Ecosystem Hub is Now Live

ARDX is excited to announce StartGrowBiz.norfolk.gov is now live which is a new online tool designed, developed, and hosted  by ARDX on behalf of the City of...

Los Angeles Based Startup Offering a New Approach to Employee Well-Being Through Artificial Intelligence and Psychology Announces Its SEED Round

A new employee wellness technology startup based in Los Angeles, Three Good, announces its SEED round of funding this week. The employee well-being platform leverages...