Wise Systems and CXT Software, two of the logistics industry’s leading delivery software technology providers, today announced a technology partnership and license agreement for the use of Wise Systems’ AI-driven routing and dispatching platform. CXT is the first courier technology company to license Wise Systems’ machine-learning-based software.
“The last year has only accelerated the logistics and transportation industry’s shift from static to more dynamic delivery in last-mile operations,” said Chazz Sims, CEO and cofounder of Wise Systems. “We are proud to partner with CXT Software to bring the power of artificial intelligence and machine learning to further enhance operational efficiency and customer service during such a critical inflection point in this growing and innovative market.”
“With Wise Systems, the leader in AI technology for last-mile delivery operations, we are bringing to market arguably the most powerful and only AI-driven route optimization for the industry,” said Shaun Richardson, CEO of CXT Software. “This partnership enables CXT Software to deliver to our customers dynamic solutions with unmatched performance that rapidly adapt to demand volatility, increase fleet ROI, and improve customer experience.”
Every day, as new orders stream into the business, last-mile courier operations analyze and dispatch those orders to drivers, but this manual order assignment process is laborious and inefficient. The advanced software technology from Wise Systems and CXT Software will solve this problem. In real time, the joint solution will automatically recommend optimal drivers to assign based on the fleet’s capacity and constraints. In addition to the on-demand dispatch solution, Wise Systems and CXT Software will deliver an extensive product suite of powerful last-mile delivery software to help drivers and dispatchers manage distribution operations.
With this partnership, Wise Systems continues to deepen its expansion in dynamic delivery industries, which include parcel and courier, which were some of its fastest growing segments in 2020, a year that saw rapid growth and increased demand for the company’s autonomous dispatch and routing technology across a number of markets. Wise Systems’ real-time, fully automated platform is powering delivery and service operations for a wide variety of customers ranging from leading global distribution customers and multi-billion-dollar enterprises, including Anheuser-Busch and Lyft, to market leaders across food, beverage, parcel and courier, field service, and other industries.