{"id":9739,"date":"2025-04-17T13:23:25","date_gmt":"2025-04-17T13:23:25","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=9739"},"modified":"2025-05-06T09:35:05","modified_gmt":"2025-05-06T09:35:05","slug":"celonis-ssj-launch-japans-first-itsm-app-for-servicenow","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/business-analytics\/celonis-ssj-launch-japans-first-itsm-app-for-servicenow\/","title":{"rendered":"\u30bb\u30ed\u30cb\u30b9\u3068SSJ\u3001\u65e5\u672c\u521d\u306eServiceNow\u5411\u3051ITSM\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u958b\u59cb"},"content":{"rendered":"<p>\u30d7\u30ed\u30bb\u30b9\u30de\u30a4\u30cb\u30f3\u30b0\u3068\u30d7\u30ed\u30bb\u30b9\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30bb\u30ed\u30cb\u30b9\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30b7\u30b9\u30c6\u30e0\u30b5\u30dd\u30fc\u30c8\u3068\u63d0\u643a\u3057\u3001ServiceNow\u306eIT\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8(ITSM)\u5206\u91ce\u306b\u304a\u3051\u308b\u65e5\u672c\u521d\u306e\u30b8\u30e3\u30f3\u30d7\u30b9\u30bf\u30fc\u30c8\u30a2\u30d7\u30ea\u300c\u30b7\u30b9\u30c6\u30e0\u30b5\u30dd\u30fc\u30c8\u5206\u6790\u30b3\u30c3\u30af\u30d4\u30c3\u30c8 in ITSM CCPM\u300d\u3092\u516c\u5f0f\u30a2\u30d7\u30ea\u30b9\u30c8\u30a2\u300cCelonis Marketplace\u300d\u306b\u3066\u63d0\u4f9b\u958b\u59cb\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>Celonis 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Process Intelligence Platform\u3092\u5f37\u5316\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30a2\u30d7\u30ea\u306f\u3001\u69d8\u3005\u306a\u30bb\u30af\u30bf\u30fc\u306b\u304a\u3044\u3066\u3001\u4f01\u696d\u304c\u8fc5\u901f\u306b\u4fa1\u5024\u3092\u898b\u51fa\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002Celonis\u306f\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u4e3b\u5c0e\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u5354\u529b\u8005\u306e\u7279\u5b9a\u306e\u77e5\u8b58\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3092\u5f37\u8abf\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u63a1\u7528\u3092\u4fc3\u9032\u3057\u3001\u771f\u306e\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002<\/p>\n<h4><strong>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/business-analytics\/gix-launches-ads-for-customer-understanding-cu-ads-to-lead-in-customer-insight-innovation\/\" rel=\"bookmark\">\u30ae\u30c3\u30af\u30b9\u3001\u300c\u9867\u5ba2\u7406\u89e3\u306e\u305f\u3081\u306eADS\u300d\u3092\u63d0\u4f9b\u958b\u59cb\uff1aCU\/ADS\u300d\u3067\u9867\u5ba2\u6d1e\u5bdf\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30fc\u30c9<\/a><\/strong><\/h4>\n<p>\u30d7\u30ed\u30bb\u30b9\u30de\u30a4\u30cb\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u6700\u5927\u5316\u3059\u308b\u306b\u306f\u3001\u5805\u7262\u306a\u30c7\u30fc\u30bf\u5206\u6790\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u6df1\u3044\u7406\u89e3\u3082\u5fc5\u8981\u3067\u3059\u3002\u30bb\u30ed\u30cb\u30b9\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u306f\u3001\u305d\u306e\u5c02\u9580\u77e5\u8b58\u3092\u6d3b\u304b\u3057\u3001\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u751f\u6210\u3057\u3001\u771f\u306e\u30d3\u30b8\u30cd\u30b9\u6539\u5584\u3092\u4fc3\u9032\u3059\u308b\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u65b0\u3057\u304f\u767a\u8868\u3055\u308c\u305f\u300cITSM CCPM\u306b\u304a\u3051\u308b\u30b7\u30b9\u30c6\u30e0\u30b5\u30dd\u30fc\u30c8\u5206\u6790\u30b3\u30c3\u30af\u30d4\u30c3\u30c8\u300d\u306f\u3001ServiceNow\u306eITSM\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306b\u304a\u3051\u308b\u30aa\u30fc\u30c0\u30fc\u7ba1\u7406\u3068\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u306e\u52b9\u7387\u7684\u306a\u5206\u6790\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u306f\u4ee5\u4e0b\u3092\u53cd\u6620\u3057\u307e\u3059\u3002 <a href=\"https:\/\/www.sts-inc.co.jp\/\">\u30a8\u30b9\u30c6\u30a3\u30a8\u30b9<\/a>\u30bb\u30ed\u30cb\u30b9\u306e\u9577\u5e74\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u306e\u6df1\u3044\u30ce\u30a6\u30cf\u30a6\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u306f\u7c21\u5358\u306b\u63a5\u7d9a\u3067\u304d\u307e\u3059\u3002 <a href=\"https:\/\/www.celonis.com\/jp\">\u30bb\u30ed\u30cb\u30b9<\/a> \u5185\u8535\u306eServiceNow\u30b3\u30cd\u30af\u30bf\u3092\u4f7f\u7528\u3057\u3066ServiceNow\u306b\u63a5\u7d9a\u3057\u3001\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u304b\u3089\u30a2\u30d7\u30ea\u3092\u76f4\u63a5\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u307e\u3059\u3002\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u5f8c\u3001\u30a2\u30d7\u30ea\u306f\u57fa\u672c\u7684\u306a\u5206\u6790\u306b\u5fc5\u8981\u306a\u3059\u3079\u3066\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u5b8c\u5168\u306a\u6982\u8981\u3001\u500b\u4eba\u7528\u306e\u8a73\u7d30\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30d7\u30ed\u30bb\u30b9\u30a8\u30af\u30b9\u30d7\u30ed\u30fc\u30e9\u30fc\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u30bf\u30b9\u30af\u306e\u767a\u751f\u983b\u5ea6\u3092\u8ffd\u8de1\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u308f\u305a\u304b1\u9031\u9593\u3067ITSM\u30d7\u30ed\u30bb\u30b9\u306e\u53ef\u8996\u5316\u3068\u5206\u6790\u3092\u958b\u59cb\u3067\u304d\u307e\u3059\u3002\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u30bc\u30ed\u304b\u3089\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u304c\u306a\u3044\u305f\u3081\u3001\u6642\u9593\u3068\u52b4\u529b\u3001\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>Celonis Inc., a global leader in process mining and process intelligence, has partnered with System Support Co., Ltd. to launch \u201cSystem Support Analysis Cockpit in ITSM CCPM\u201d- Japan\u2019s first jump-start app for ServiceNow\u2019s IT Service Management (ITSM) sector- on the Celonis Marketplace, the company\u2019s official app store. The Celonis Marketplace serves as a centralized platform offering high-quality, ready-to-use process intelligence apps and solutions. Designed to uncover operational opportunities, accelerate cash flow, and support digital transformation, it hosts the industry&#8217;s largest library of assets including apps, connectors, action flows, and more- developed by both Celonis and its ecosystem partners. Partner-developed apps boost the Celonis Process Intelligence Platform. They help companies quickly [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":9740,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,204,211,237,206,85],"tags":[467,3358,1983,2177,3357],"ppma_author":[572],"class_list":{"0":"post-9739","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-business-analytics","9":"category-japan","10":"category-news","11":"category-regional","12":"category-tech","13":"tag-business-analytics","14":"tag-celonis","15":"tag-marketplace","16":"tag-servicenow","17":"tag-system-support"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Celonis and SSJ launch Japan\u2019s first ITSM app for ServiceNow<\/title>\n<meta name=\"description\" content=\"Celonis and STS launch Japan\u2019s first jump-start app for ServiceNow ITSM on Celonis Marketplace, enhancing IT service with process intelligence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/celonis-ssj-launch-japans-first-itsm-app-for-servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Celonis and SSJ launch Japan\u2019s first ITSM app for ServiceNow\" \/>\n<meta property=\"og:description\" content=\"Celonis and STS launch Japan\u2019s first jump-start app for ServiceNow ITSM on Celonis Marketplace, enhancing IT service with process intelligence.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/tech\/celonis-ssj-launch-japans-first-itsm-app-for-servicenow\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-17T13:23:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-06T09:35:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/04\/Celonis-and-System-Support-Launch-Japans-First-Jump-Start-App-for-ServiceNow-ITSM-on-the-Celonis-Marketplace.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"ITBT StaffWriter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"ITBT StaffWriter\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30bb\u30ed\u30cb\u30b9\u3068SSJ\u3001\u65e5\u672c\u521d\u306eServiceNow\u5411\u3051ITSM\u30a2\u30d7\u30ea\u3092\u767a\u8868","description":"\u30bb\u30ed\u30cb\u30b9\u3068STS\u3001\u65e5\u672c\u521d\u306eServiceNow ITSM\u5411\u3051\u30b8\u30e3\u30f3\u30d7\u30b9\u30bf\u30fc\u30c8\u30a2\u30d7\u30ea\u3092Celonis 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intelligence.","og_url":"https:\/\/itbusinesstoday.com\/ja\/tech\/celonis-ssj-launch-japans-first-itsm-app-for-servicenow\/","og_site_name":"itbusinesstoday","article_published_time":"2025-04-17T13:23:25+00:00","article_modified_time":"2025-05-06T09:35:05+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/04\/Celonis-and-System-Support-Launch-Japans-First-Jump-Start-App-for-ServiceNow-ITSM-on-the-Celonis-Marketplace.webp","type":"image\/webp"}],"author":"ITBT StaffWriter","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"ITBT 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