{"id":8912,"date":"2025-04-07T10:58:29","date_gmt":"2025-04-07T10:58:29","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=8912"},"modified":"2025-05-06T06:34:22","modified_gmt":"2025-05-06T06:34:22","slug":"kindrill-unveils-ai-powered-based-automatic-faq-system","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/kindrill-unveils-ai-powered-based-automatic-faq-system\/","title":{"rendered":"Kindrill\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u81ea\u52d5FAQ\u30b7\u30b9\u30c6\u30e0\u3092\u767a\u8868"},"content":{"rendered":"

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Kindrill Japan Co., Ltd. has developed an automatic FAQ generation system that utilizes generative AI and has begun offering it. The new system utilizes generative AI to simultaneously generate questions and answers from specified data such as existing FAQs, manuals, knowledge bases, and text-based call logs. It can also generate up to 30 FAQs at once and supports 14 languages, including Japanese. By creating FAQs quickly and efficiently, it helps improve the quality of contact centers and improve customer experience. Contact centers, which are the contact point between companies and customers, are changing into places that provide strategic customer experiences and play an important role in supporting business. In addition, 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unveils AI-powered automatic FAQ system<\/title>\n<meta name=\"description\" content=\"Kindrill Japan launches an AI-powered FAQ system that auto-generates Q&As from data like manuals, FAQs, and call logs using generative AI Tech\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/kindrill-unveils-ai-powered-based-automatic-faq-system\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kindrill unveils AI-powered automatic FAQ system\" \/>\n<meta property=\"og:description\" content=\"Kindrill Japan launches an AI-powered FAQ system that auto-generates Q&As from data like manuals, FAQs, and call logs using generative AI Tech\" \/>\n<meta property=\"og:url\" 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