{"id":8604,"date":"2025-04-03T10:54:34","date_gmt":"2025-04-03T10:54:34","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=8604"},"modified":"2025-11-10T13:19:47","modified_gmt":"2025-11-10T13:19:47","slug":"cross-launches-salesperson-navigation-by-gbase-to-support-retail-salespeople","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/crm\/cross-launches-salesperson-navigation-by-gbase-to-support-retail-salespeople\/","title":{"rendered":"\u30af\u30ed\u30b9\u304c\u5c0f\u58f2\u696d\u5411\u3051\u306b\u300c\u8ca9\u58f2\u54e1\u30ca\u30d3 by GBase\u300d\u3092\u63d0\u4f9b"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p>Cross Inc. and Sparticle Inc. have jointly developed a one-of-a-kind interactive generative AI system, &ldquo;Salesperson Navigator by GBase,&rdquo; specializing in supporting retail salespeople, and will begin providing the service. This system uses the highly accurate RAG (Retrieval-Augmented Generation) system &ldquo;GBase&rdquo; developed by Sparticle as its underlying technology, significantly improving the problem of &ldquo;generating false information&rdquo; that conventional generative AI had. By providing accurate and practical information, it helps improve the on-site capabilities of salespeople and improve work efficiency.<\/p><p>\u65e5\u672c\u306e\u6d41\u901a\u696d\u754c\u3067\u50cd\u304f\u4eba\u306f\u7d04754\u4e07\u4eba\uff08\u7dcf\u52d9\u7701\u30fb\u7d4c\u6e08\u7523\u696d\u7701\u300c2021\u5e74\u7d4c\u6e08\u30bb\u30f3\u30b5\u30b9\u300d\u306b\u3088\u308b\uff09\u304a\u308a\u3001\u55b6\u696d\u30de\u30f3\u306e\u751f\u7523\u6027\u5411\u4e0a\u306f\u6d41\u901a\u696d\u754c\u5168\u4f53\u306e\u5927\u304d\u306a\u8ab2\u984c\u3067\u3059\u3002\u8fd1\u5e74\u3001\u696d\u754c\u3067\u306f\u4eba\u624b\u4e0d\u8db3\u3001\u8cc3\u91d1\u4e0a\u6607\u3001CS\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u5411\u4e0a\u306a\u3069\u8907\u5408\u7684\u306a\u8ab2\u984c\u3092\u62b1\u3048\u3066\u304a\u308a\u3001\u7279\u306b\u65b0\u4eba\u30fb\u672a\u7d4c\u9a13\u55b6\u696d\u30de\u30f3\u306b\u5bfe\u3059\u308b\u6559\u80b2\u4f53\u5236\u306e\u78ba\u7acb\u304c\u6025\u52d9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p><p>\u3057\u304b\u3057\u3001\u55b6\u696d\u30de\u30f3\u306e\u696d\u52d9\u306f\u3001\u63a5\u5ba2\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3001\u58f2\u4e0a\u7ba1\u7406\u3001\u5728\u5eab\u7ba1\u7406\u306a\u3069\u975e\u5e38\u306b\u591a\u5c90\u306b\u308f\u305f\u308b\u305f\u3081\u3001\u5404\u793e\u3068\u3082\u6559\u80b2\u3084\u30ce\u30a6\u30cf\u30a6\u306e\u4f53\u7cfb\u5316\u304c\u96e3\u3057\u304f\u3001\u4eba\u6750\u80b2\u6210\u306f\u73fe\u5834\u4efb\u305b\u306b\u306a\u308a\u304c\u3061\u3067\u3057\u305f\u3002\u307e\u305f\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u9ad8\u5ea6\u5316\u30fb\u591a\u69d8\u5316\u306b\u4f34\u3044\u3001\u55b6\u696d\u30de\u30f3\u306b\u306f\u3088\u308a\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3068\u67d4\u8edf\u306a\u5bfe\u5fdc\u529b\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p><p><strong>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/crm\/future-shop-begins-collaboration-with-ltv-maximization-support-service-ltv-boost-pack\/\" rel=\"bookmark\">Future Shop begins collaboration with LTV maximization support service &ldquo;LTV Boost Pack&rdquo;<\/a><\/strong><\/p><p>\u3053\u308c\u3089\u306e\u554f\u984c\u306b\u5bfe\u3057\u3066 <a href=\"https:\/\/cross-fd.co.jp\/\" data-no-translation=\"\">Cross<\/a> Co., Ltd., which has a wealth of consulting experience and educational knowledge in the distribution industry, has begun developing a dialogue-based AI service that utilizes generative AI to instantly resolve the concerns and questions that salespeople have. This service is equipped with practical knowledge data covering 34 fields necessary for salespeople&rsquo;s work, and is an innovative tool that supports the learning and on-site improvement of each salesperson.<\/p><p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000010.000062796.html\" data-no-translation=\"\">PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Cross Inc. and Sparticle Inc. have jointly developed a one-of-a-kind interactive generative AI system, &ldquo;Salesperson Navigator by GBase,&rdquo; specializing in supporting retail salespeople, and will begin providing the service. This system uses the highly accurate RAG (Retrieval-Augmented Generation) system &ldquo;GBase&rdquo; developed by Sparticle as its underlying technology, significantly improving the problem of &ldquo;generating false information&rdquo; that conventional generative AI had. By providing accurate and practical information, it helps improve the on-site capabilities of salespeople and improve work efficiency.There are approximately 7.54 million people working in the distribution industry in Japan (according to the 2021 Economic Census by the Ministry of Internal Affairs and Communications and the Ministry of Economy, Trade [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8605,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,187,211,92,237,206,85],"tags":[321,2843,2842,564,2844],"ppma_author":[205],"class_list":["post-8604","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","category-apac","category-crm","category-japan","category-martech","category-news","category-regional","category-tech","tag-crm","tag-cross","tag-gbase","tag-generative-ai","tag-retail-salespeople"],"yoast_head":"<!-- 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