{"id":6475,"date":"2025-02-19T12:59:46","date_gmt":"2025-02-19T12:59:46","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=6475"},"modified":"2025-04-16T16:03:37","modified_gmt":"2025-04-16T16:03:37","slug":"hmcomm-has-developed-and-released-voice-digest-a-telephone-call-recording-summary-system","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/hmcomm-has-developed-and-released-voice-digest-a-telephone-call-recording-summary-system\/","title":{"rendered":"Hmcomm\u3001\u901a\u8a71\u9332\u97f3\u96c6\u8a08\u30b7\u30b9\u30c6\u30e0\u300c\u30dc\u30a4\u30b9\u30c0\u30a4\u30b8\u30a7\u30b9\u30c8\u300d\u3092\u958b\u767a\u30fb\u767a\u58f2"},"content":{"rendered":"

\u30b3\u30de\u30f3\u30c9<\/a> \u97f3\u300d\u306b\u3088\u308b\u4fa1\u5024\u63d0\u4f9b\u3092\u76ee\u6307\u3059\u682a\u5f0f\u4f1a\u793e\u30d9\u30cd\u30c3\u30bb\u30b3\u30fc\u30dd\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u901a\u8a71\u9332\u97f3\u30c7\u30fc\u30bf\u3092\u96c6\u8a08\u30fb\u6d3b\u7528\u3067\u304d\u308b\u300c\u901a\u8a71\u9332\u97f3\u96c6\u8a08\u30b7\u30b9\u30c6\u30e0\u300d\u3092\u958b\u767a\u3057\u30012025\u5e741\u670830\u65e5\u306b\u7b2c\u4e00\u53f7\u5c0e\u5165\u4f01\u696d\u3067\u3042\u308b\u682a\u5f0f\u4f1a\u793e\u30d9\u30cd\u30c3\u30bb\u30b3\u30fc\u30dd\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u682a\u5f0f\u4f1a\u793eTMJ\u306b\u6b63\u5f0f\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f93\u6765\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u97f3\u58f0\u30c6\u30ad\u30b9\u30c8\u5316\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u7570\u306a\u308a\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u51e6\u7406\u3092\u5fc5\u8981\u3068\u3057\u306a\u3044\u901a\u8a71\u9332\u97f3\u30c7\u30fc\u30bf\u3082\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u5305\u62ec\u7684\u306a\u60c5\u5831\u6d3b\u7528\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u8b70\u4e8b\u9332\u4f5c\u6210\u652f\u63f4\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300ce\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u8b70\u4e8b\u9332\u300d\u63d0\u4f9b\u958b\u59cb<\/a><\/strong><\/p>\n

\u8fd1\u5e74\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u304a\u3051\u308b\u9867\u5ba2\u306e\u58f0\uff08VoC\uff1aVoice of Customer\uff09\u306e\u5206\u6790\u304c\u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u65e2\u5b58\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u97f3\u58f0\u5408\u6210\u6280\u8853\u3067\u306f\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u81a8\u5927\u306a\u901a\u8a71\u9332\u97f3\u30c7\u30fc\u30bf\u304c\u5b58\u5728\u3057\u3001\u305d\u3053\u306b\u57cb\u3082\u308c\u305f\u91cd\u8981\u306a\u60c5\u5831\u3092\u6d3b\u7528\u3057\u305f\u3044\u3068\u3044\u3046\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u3001AI\u97f3\u58f0\u6280\u8853\u306b\u5f37\u307f\u3092\u6301\u3064\u5f53\u793e\u3001\u6559\u80b2\u30fb\u696d\u52d9\u30ce\u30a6\u30cf\u30a6\u3092\u6301\u3064\u30d9\u30cd\u30c3\u30bb\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u77e5\u898b\u3092\u6301\u3064TMJ\u304c\u5354\u696d\u3057\u3001\u672c\u30b7\u30b9\u30c6\u30e0\u3092\u958b\u767a\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Hmcomm Inc., which aims to provide value through “sound,” has developed a “Call Recording Summary System” that can summarize and utilize call recording data, and officially released it on January 30, 2025 to its first adopters, Benesse Corporation Co., Ltd. and TMJ Co., Ltd. This system is a solution for corporate call centers and telephone response operations that records phone conversations and converts them into text and summarizes them using AI speech recognition and generative AI.Unlike conventional real-time speech-to-text systems, this system enables more comprehensive information utilization by also analyzing call recording data that does not require real-time processing. Also Read: Launch of \u201ceAssistant Minutes,\u201d a meeting minutes creation support […]<\/p>\n","protected":false},"author":4,"featured_media":6500,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,211,237,206,85],"tags":[218,1326,1325,1324,65,1327],"ppma_author":[205],"class_list":{"0":"post-6475","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-japan","9":"category-news","10":"category-regional","11":"category-tech","12":"tag-ai","13":"tag-call-recording-data","14":"tag-hmcomm","15":"tag-recording-system","16":"tag-tech","17":"tag-voice-digest"},"yoast_head":"\nHmcomm has developed and released "Voice Digest," a telephone call recording summary system<\/title>\n<meta name=\"description\" content=\"Hmcomm has developed a "Call Recording Summary System" that can summarize and utilize call recording data, and officially released it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/hmcomm-has-developed-and-released-voice-digest-a-telephone-call-recording-summary-system\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hmcomm has developed and released "Voice Digest," a telephone call recording summary system\" \/>\n<meta property=\"og:description\" content=\"Hmcomm has developed a "Call Recording Summary System" that can summarize and utilize call recording data, and officially released it.\" \/>\n<meta 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