{"id":6369,"date":"2025-02-18T15:25:07","date_gmt":"2025-02-18T15:25:07","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=6369"},"modified":"2025-11-11T13:04:33","modified_gmt":"2025-11-11T13:04:33","slug":"hakuhodo-unveils-virtual-salesperson-service-prototype-using-generative-ai-for-enhanced-customer-engagement","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hakuhodo-unveils-virtual-salesperson-service-prototype-using-generative-ai-for-enhanced-customer-engagement\/","title":{"rendered":"\u535a\u5831\u5802\u3001\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u300c\u30d0\u30fc\u30c1\u30e3\u30eb\u55b6\u696d\u30de\u30f3\u300d\u3092\u767a\u8868\u201c"},"content":{"rendered":"

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\u5f93\u6765\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u63a5\u5ba2\u306f\u3001\u4e00\u822c\u7684\u306a\u30a2\u30d0\u30bf\u30fc\u306b\u3088\u308b\u9650\u5b9a\u7684\u306a\u5fdc\u5bfe\u304c\u4e3b\u6d41\u3067\u3057\u305f\u3002\u3053\u306e\u65b0\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u535a\u5831\u5802\u304c\u6301\u3064\u300c\u30d0\u30fc\u30c1\u30e3\u30eb\u30ea\u30d3\u30f3\u30b0\u300d\u203b1 \u306e\u30ce\u30a6\u30cf\u30a6\u3092\u6d3b\u7528\u3057\u3001\u5b9f\u5728\u3059\u308b \u55b6\u696d\u30de\u30f3\u306e\u591a\u69d8\u306a\u500b\u6027\u3084\u7279\u5fb4\u3092\u53cd\u6620\u3055\u305b\u305f\u30d0\u30fc\u30c1\u30e3\u30eb\u55b6\u696d\u30de\u30f3\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u55b6\u696d\u30de\u30f3\u306f\u3001\u304a\u5ba2\u3055\u307e\u306e\u30cb\u30fc\u30ba\u3084\u55dc\u597d\u306b\u5408\u308f\u305b\u305f\u63a5\u5ba2\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5b9f\u969b\u306e\u55b6\u696d\u62c5\u5f53\u8005\u3092\u30d0\u30fc\u30c1\u30e3\u30eb\u30a2\u30d0\u30bf\u30fc\u306b\u5909\u8eab\u3055\u305b\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u9867\u5ba2\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d0\u30fc\u30c1\u30e3\u30eb\u30c1\u30e3\u30c3\u30c8\u7d42\u4e86\u5f8c\u3001\u9867\u5ba2\u306f\u30b9\u30e0\u30fc\u30ba\u306b\u5b9f\u5e97\u8217\u306b\u8a98\u5c0e\u3055\u308c\u307e\u3059\u3002\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u306e\u4f1a\u8a71\u5c65\u6b74\u306f\u5b9f\u969b\u306e\u8ca9\u58f2\u54e1\u306b\u9001\u3089\u308c\u308b\u305f\u3081\u3001\u9867\u5ba2\u306f\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u652f\u63f4\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u535a\u5831\u5802\u3001\u751f\u6210AI\u3067\u9867\u5ba2\u306e\u58f0\uff08VoC\uff09\u3092\u53ef\u8996\u5316\u30fb\u5206\u6790\u3059\u308b\u300cDATA GEAR Voice Analysis\u300d\u3092\u63d0\u4f9b\u958b\u59cb<\/a><\/strong><\/p>\n

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\n\u306e\u5b66\u969b\u7684\u30c1\u30fc\u30e0\u3002 \u535a\u5831\u5802<\/a> \u304c\u30b5\u30fc\u30d3\u30b9\u306b\u643a\u308f\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u30c1\u30fc\u30e0\u306b\u306f\u3001\u30af\u30ea\u30a8\u30a4\u30c6\u30a3\u30d6\u30fb\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3001\u30af\u30ea\u30a8\u30a4\u30c6\u30a3\u30d6\u30fb\u30c6\u30af\u30ce\u30ed\u30b8\u30b9\u30c8\u3001UX\u30c7\u30b6\u30a4\u30ca\u30fc\u3001\u30a2\u30fc\u30c8\u30fb\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u540c\u793e\u306f\u5916\u90e8\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u5354\u529b\u3057\u3001RAG\uff08Search Augmentation Generation\uff09\u30b7\u30b9\u30c6\u30e0\u3092\u7acb\u3061\u4e0a\u3052\u307e\u3057\u305f\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u5b8c\u74a7\u306a\u5bfe\u8a71\u30b7\u30ca\u30ea\u30aa\u3068\u5fdc\u7b54\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u306e\u7cbe\u5ea6\u3068\u95a2\u9023\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"

Hakuhodo Inc. has announced the development of a new service prototype called “Virtual Salesperson,” leveraging generative AI to enhance consumer communication, including customer service and interactive dialogue, to create more personalized customer experiences. Traditionally, AI-driven customer service has been characterized by interactions with generic avatars offering limited engagement. However, this new service harnesses Hakuhodo’s “Virtual Living”*1 expertise to create a range of virtual salespeople that reflect the diverse personalities and traits of real salespeople. As a result, the virtual salespeople can engage with customers in a way that aligns with their specific needs and preferences. Furthermore, real salespeople can be transformed into virtual avatars to assist customers online. After the […]<\/p>\n","protected":false},"author":7,"featured_media":6443,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[1294,978,564,319,1293,1295],"ppma_author":[572],"class_list":{"0":"post-6369","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-customer-service","14":"tag-cx","15":"tag-generative-ai","16":"tag-hakuhodo","17":"tag-hybrid-ux","18":"tag-virtual-salesperson"},"yoast_head":"\nHakuhodo Debuts Generative AI Virtual Sales Service<\/title>\n<meta name=\"description\" content=\"Hakuhodo announce that it has developed a service prototype called "Virtual Salesperson," which uses generative AI for communication.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hakuhodo-unveils-virtual-salesperson-service-prototype-using-generative-ai-for-enhanced-customer-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hakuhodo Debuts Generative AI Virtual Sales Service\" \/>\n<meta property=\"og:description\" content=\"Hakuhodo announce that it has developed a service prototype called "Virtual Salesperson," which uses generative AI for communication.\" \/>\n<meta property=\"og:url\" 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Virtual Sales Service","og_description":"Hakuhodo announce that it has developed a service prototype called \"Virtual Salesperson,\" which uses generative AI for communication.","og_url":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hakuhodo-unveils-virtual-salesperson-service-prototype-using-generative-ai-for-enhanced-customer-engagement\/","og_site_name":"itbusinesstoday","article_published_time":"2025-02-18T15:25:07+00:00","article_modified_time":"2025-11-11T13:04:33+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/02\/Hakuhodo-develops-Virtual-Salesperson-service-prototype-using-generative-AI-to-support-customer-service-and-dialogue-that-reflects-the-personality-of-real-salespeople-1.webp","type":"image\/webp"}],"author":"ITBT StaffWriter","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"ITBT 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