{"id":6336,"date":"2025-02-18T13:55:14","date_gmt":"2025-02-18T13:55:14","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=6336"},"modified":"2025-04-16T16:03:39","modified_gmt":"2025-04-16T16:03:39","slug":"multi-channel-forms-and-cpaas-now-work-together-to-realize-omni-channel-customer-communication","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/cloud\/multi-channel-forms-and-cpaas-now-work-together-to-realize-omni-channel-customer-communication\/","title":{"rendered":"\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u5e33\u7968\u3068\u300cCPaaS NOW\u300d\u306e\u9023\u643a\u3067\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe"},"content":{"rendered":"<p>\u9867\u5ba2\u306e\u58f0\u3092\u30c1\u30e3\u30f3\u30b9\u306b\u5909\u3048\u308b\u300d\u3092\u30df\u30c3\u30b7\u30e7\u30f3\u306b\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u63a5\u70b9\u3067\u8ca9\u58f2\u6a5f\u4f1a\u3092\u9003\u3055\u306a\u3044\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30d5\u30a9\u30fc\u30e0\u300cAsk One\u300d\u300cFan Fan\u300d\u3092\u63d0\u4f9b\u3059\u308b\u682a\u5f0f\u4f1a\u793e\u30af\u30ea\u30a8\u30a4\u30c6\u30a3\u30d6\u30b5\u30fc\u30d9\u30a4\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30cd\u30af\u30b9\u30a6\u30a7\u30a4\u304c\u63d0\u4f9b\u3059\u308b\u30de\u30eb\u30c1\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30ebAPI\u30b5\u30fc\u30d3\u30b9\u300cCPaaS NOW\u300d\u3068\u63d0\u643a\u3057\u3001\u30e1\u30fc\u30eb\u3084SMS\u306a\u3069\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3057\u305f\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n<p>\u30aa\u30d5\u30a1\u30fc\u306e\u80cc\u666f<br \/>\n<a href=\"https:\/\/jp.creativesurvey.com\/\">\u30af\u30ea\u30a8\u30a4\u30c6\u30a3\u30d6\u30fb\u30b5\u30fc\u30d9\u30a4<\/a> \u306f\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u63a5\u70b9\u306e\u5165\u529b\u30a4\u30f3\u30bf\u30d5\u30a7\u30fc\u30b9\u3092\u7d71\u5408\u3057\u3001\u8ca9\u58f2\u6a5f\u4f1a\u3092\u9003\u3059\u3053\u3068\u306a\u304f\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u30fb\u53d7\u6ce8\u7387\u30fb\u5951\u7d04\u66f4\u65b0\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u300cAsk One\u300d\u3084\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306a\u30d5\u30a9\u30fc\u30e0\u6a5f\u80fd\u306a\u3069\u6700\u65b0\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u99c6\u4f7f\u3057\u3066\u30d5\u30a1\u30f3\u306e\u81ea\u767a\u7684\u306a\u30c7\u30fc\u30bf\u63d0\u4f9b\u3092\u4fc3\u3057\u3001\u30d6\u30e9\u30f3\u30c9\u3068\u30d5\u30a1\u30f3\u3068\u306e\u3088\u308a\u6df1\u3044\u63a5\u70b9\u3092\u5275\u51fa\u3059\u308b\u300cFan Fan Fan\u300d\u306a\u3069\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u305f\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u5206\u6563\u3057\u305f\u4f01\u696d\u306e\u30c7\u30fc\u30bf\u8cc7\u7523\u3092\u305d\u306e\u5834\u3067\u6d3b\u7528\u3057\u3001\u304a\u5ba2\u69d8\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u3063\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5b9f\u73fe\u3059\u308b\u300cReference Magic\u300d\u3092\u767a\u8868\u3059\u308b\u306a\u3069\u3001\u5f93\u6765\u306e\u5e33\u7968\u306e\u6982\u5ff5\u3092\u5909\u3048\u308b\u69d8\u3005\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3092\u304a\u5ba2\u69d8\u3068\u3068\u3082\u306b\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/cloud\/directcloud-launches-large-capacity-storage-plan-for-enterprises-looking-to-make-better-use-of-data-in-the-age-of-ai\/\" rel=\"bookmark\">DirectCloud\u3001AI\u6642\u4ee3\u306e\u30c7\u30fc\u30bf\u6d3b\u7528\u3092\u76ee\u6307\u3059\u4f01\u696d\u5411\u3051\u306b\u5927\u5bb9\u91cf\u30b9\u30c8\u30ec\u30fc\u30b8\u30d7\u30e9\u30f3\u3092\u63d0\u4f9b\u958b\u59cb<\/a><\/strong><\/p>\n<p>CPaaS NOW\u306f\u3001\u8907\u6570\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u5171\u901a\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u63d0\u4f9b\u3059\u308bAPI\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u9ad8\u3044\u914d\u4fe1\u7387\u3092\u8a87\u308b\u56fd\u7523\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308bSMS\u3084\u30e1\u30fc\u30eb\u306a\u3069\u3001\u8907\u6570\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30d5\u30a9\u30fc\u30e0\u300d\u3068\u300cCPaaS NOW\u300d\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u30d5\u30a9\u30fc\u30e0\u306b\u5165\u529b\u3055\u308c\u305f\u60c5\u5831\u3092\u3082\u3068\u306b\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30d3\u30c7\u30aa\u901a\u8a71\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u67d4\u8edf\u306b\u6295\u7a3f\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u696d\u52d9\u52b9\u7387\u5316\u3068\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000111.000014710.html\">PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Creative Survey Inc., whose mission is to &#8220;turn customer feedback into opportunities&#8221; is to provide the multi-channel forms &#8220;Ask One&#8221; and &#8220;Fan Fan Fan&#8221; that ensure sales opportunities are not missed at any customer touchpoint, is pleased to announce that it has partnered with &#8220;CPaaS NOW,&#8221; a multi-omni-channel API service provided by Nexway, Inc., to build a system that enables real-time customer communication through multiple channels, including email and SMS. Background of the offer Creative Survey offers multi-channel forms such as &#8221; Ask One ,&#8221; which integrates the input interface of all customer touchpoints to improve sales conversion rates, order rates, and contract renewal rates without missing out on sales [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":6442,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,183,211,237,206,85],"tags":[1284,1286,384,1288,1285,1287],"ppma_author":[205],"class_list":{"0":"post-6336","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-cloud","9":"category-japan","10":"category-news","11":"category-regional","12":"category-tech","13":"tag-api-service","14":"tag-ask-one","15":"tag-cloud","16":"tag-cpaas-now","17":"tag-creative-survey","18":"tag-customer-communication"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Multi-channel forms and &quot;CPaaS NOW&quot; 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