{"id":5667,"date":"2025-02-10T14:13:55","date_gmt":"2025-02-10T14:13:55","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=5667"},"modified":"2025-11-05T12:42:37","modified_gmt":"2025-11-05T12:42:37","slug":"hakuhodo-launches-data-gear-voice-analysis-to-visualize-and-analyze-voice-of-customer-voc-using-generative-ai","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hakuhodo-launches-data-gear-voice-analysis-to-visualize-and-analyze-voice-of-customer-voc-using-generative-ai\/","title":{"rendered":"\u535a\u5831\u5802\u3001AI\u3092\u6d3b\u7528\u3057\u305f \u201cDATA GEAR \u97f3\u58f0\u5206\u6790 \u201d\u3092\u767a\u8868\u201d"},"content":{"rendered":"

\u682a\u5f0f\u4f1a\u793e\u535a\u5831\u5802\u306f\u3001\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306e\u58f0\u3092\u53ef\u8996\u5316\u30fb\u5206\u6790\u3059\u308b\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u300cDATA GEAR Voice Analysis\u300d\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n

\u8fd1\u5e74\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3084\u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u81a8\u5927\u306a\u91cf\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u751f\u307f\u51fa\u3055\u308c\u3001\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u3092\u9069\u5207\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u7af6\u4e89\u529b\u306e\u6e90\u6cc9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u30c7\u30fc\u30bf\u91cf\u304c\u5897\u52a0\u3059\u308b\u4e00\u65b9\u3067\u3001\u4f01\u696d\u306f\u305d\u3053\u304b\u3089\u4fa1\u5024\u3042\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u62bd\u51fa\u3057\u3001\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306b\u6d3b\u7528\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u3044\u3046\u8ab2\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u306e\u4f01\u696d\u306b\u5bfe\u3059\u308b\u671f\u5f85\u3082\u9ad8\u307e\u308a\u59cb\u3081\u3066\u304a\u308a\u3001\u7279\u306b\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u4f53\u9a13\u306b\u5bfe\u3059\u308b\u5373\u6642\u5bfe\u5fdc\u3084\u3001\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3092\u4e88\u6e2c\u3057\u305f\u7a4d\u6975\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u3002
\n\"DATA GEAR Voice Analysis \"\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u8a18\u9332\u3001\u30af\u30c1\u30b3\u30df\u30c7\u30fc\u30bf\u306a\u3069\u3001\u4f01\u696d\u304c\u4fdd\u6709\u3059\u308b\u69d8\u3005\u306a\u300c\u751f\u6d3b\u8005\u306e\u58f0\u30c7\u30fc\u30bf\u300d\u3092\u5206\u6790\u3057\u3001\u4f01\u696d\u306e\u6210\u9577\u3092\u52a0\u901f\u3055\u305b\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u767a\u898b\u30fb\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u793e\u4f1a\u5b9f\u88c5\u3092\u52a0\u901f\uff5c\u65e5\u672c\u521d\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u300cAI Agent Day 2025\u300d\u3092\u958b\u50ac\u3057\u307e\u3059\uff01<\/a><\/strong><\/p>\n

\u535a\u5831\u5802\u304c\u9577\u5e74\u84c4\u7a4d\u3057\u3066\u304d\u305f\u751f\u6d3b\u8005\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3001\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u3092\u6d3b\u7528\u3057\u305f\u9ad8\u5ea6\u306a\u30c7\u30fc\u30bf\u5206\u6790\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u304b\u3089\u751f\u6d3b\u8005\u306e\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u4e0d\u6e80\u3092\u3044\u3061\u65e9\u304f\u767a\u898b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u7279\u306b\u3001\u5404\u696d\u754c\u30fb\u4f01\u696d\u306b\u7279\u5316\u3057\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ed\u30b8\u30c3\u30af\u3092\u751f\u6210AI\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u5404\u4f01\u696d\u306b\u9069\u3057\u305f\u72ec\u81ea\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u7279\u5fb4\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u6765\u306e\u5206\u6790\u624b\u6cd5\u3067\u306f\u898b\u843d\u3068\u3055\u308c\u304c\u3061\u306a\u8ab2\u984c\u3084\u65bd\u7b56\u306e\u65b9\u5411\u6027\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5f37\u5316\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n

\u307e\u305f\u3001\u672c\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u9867\u5ba2\u4f01\u696d\u304c\u81ea\u793e\u5185\u3067\u751f\u6210\u3057\u305f\u6d88\u8cbb\u8005\u306e\u58f0\u30c7\u30fc\u30bf\u3092AI\u3067\u5206\u6790\u30fb\u6d3b\u7528\u3067\u304d\u308b\u4ed5\u7d44\u307f\u306e\u69cb\u7bc9\u3092\u652f\u63f4\u3057\u3001\u300c\u6d88\u8cbb\u8005\u306e\u58f0\u30c7\u30fc\u30bf\u300d\u3092\u7d99\u7d9a\u7684\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u5b9f\u73fe\u3084\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u307e\u3059\u3002
\n\"DATA GEAR Voice Analysis \"\u306f\u3001\u8fc5\u901f\u306a\u5206\u6790\u304b\u3089\u7d99\u7d9a\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3001\u5206\u6790\u8981\u4ef6\u5b9a\u7fa9\u306e\u7b56\u5b9a\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u6bb5\u968e\u3067\u30c7\u30fc\u30bf\u6d3b\u7528\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u3001\u5404\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u67d4\u8edf\u306a\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u3084\u4e0d\u6e80\u306e\u6df1\u5c64\u3092\u6398\u308a\u4e0b\u3052\u3001\u65b0\u305f\u306a\u5e02\u5834\u958b\u62d3\u306e\u6a5f\u4f1a\u3092\u5275\u51fa\u3059\u308b\u305f\u3081\u306e\u6df1\u3044\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30bb\u30b0\u30e1\u30f3\u30c8\u306e\u7684\u78ba\u306a\u628a\u63e1\u3068\u6700\u9069\u5316\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6210\u679c\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u4e3b\u306a\u4f7f\u7528\u4f8b<\/p>\n

\u696d\u754c\u7279\u6709\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u62bd\u51fa\u5404\u696d\u754c\u3084\u4f01\u696d\u72ec\u81ea\u306e\u8ab2\u984c\u306b\u57fa\u3065\u3044\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u767a\u898b\u3057\u3001\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u30c1\u30e3\u30f3\u30b9\u3092\u5275\u51fa\u3057\u307e\u3059\u3002<\/p>\n

\u6d88\u8cbb\u8005\u306e\u4e0d\u6e80\u3084\u30ea\u30b9\u30af\u3092\u65e9\u671f\u767a\u898b\uff1a\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u30ec\u30d3\u30e5\u30fc\u3084\u6d88\u8cbb\u8005\u306e\u4e0d\u6e80\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u30ea\u30b9\u30af\u3092\u8fc5\u901f\u306b\u7279\u5b9a\u3057\u307e\u3059\u3002<\/p>\n

\u65b0\u88fd\u54c1\u767a\u58f2\u306b\u5bfe\u3059\u308b\u53cd\u5fdc\u306e\u628a\u63e1\u65b0\u88fd\u54c1\u3084\u65b0\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u5e02\u5834\u306e\u53cd\u5fdc\u3092\u5206\u6790\u3057\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u306b\u5c4a\u3044\u3066\u3044\u308b\u304b\u306a\u3069\u306e\u53cd\u5fdc\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u306e\u52b9\u679c\u691c\u8a3c\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3084\u5e83\u544a\u65bd\u7b56\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3057\u3001\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/p>\n

\u6d88\u8cbb\u8005\u306e\u8cfc\u8cb7\u884c\u52d5\u3084\u30c8\u30ec\u30f3\u30c9\u306e\u628a\u63e1\u6d88\u8cbb\u8005\u306e\u8cfc\u8cb7\u52d5\u6a5f\u3084\u610f\u601d\u6c7a\u5b9a\u30d7\u30ed\u30bb\u30b9\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u8ca9\u4fc3\u306b\u3064\u306a\u304c\u308b\u793a\u5506\u3092\u898b\u51fa\u3057\u307e\u3059\u3002<\/p>\n

DATA GEAR Voice Analysis\u306f\u3001\u751f\u6210\u7684AI\u3068\u4eba\u9593\u306e\u77e5\u8b58\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u3082\u306e\u3067\u3059\u3001 \u535a\u5831\u5802<\/a> \u306f\u3001\u6d88\u8cbb\u8005\u306e\u58f0\u3092\u4f01\u696d\u306e\u6210\u9577\u30c9\u30e9\u30a4\u30d0\u30fc\u306b\u5909\u3048\u3001\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306e\u5b9f\u73fe\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n

\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Hakuhodo Inc. is pleased to announce the launch of \u201cDATA GEAR Voice Analysis,\u201d a consulting service that uses generative AI to visualize and analyze voice of the customer. In recent years, huge amounts of customer data have been generated from many channels, including social media, review sites, and customer support, and the proper use of this data has become an important source of competitiveness for companies. However, while the amount of data is increasing, companies are facing the challenge of not being able to extract valuable insights from it and use it quickly and accurately. In addition, customers are also starting to have higher expectations of companies, and they are […]<\/p>\n","protected":false},"author":4,"featured_media":5691,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[976,978,979,564,319,977],"ppma_author":[205],"class_list":{"0":"post-5667","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-consumer-voice-data","14":"tag-cx","15":"tag-data-gear","16":"tag-generative-ai","17":"tag-hakuhodo","18":"tag-voc"},"yoast_head":"\nHakuhodo debuts AI-driven "DATA GEAR Voice Analysis"<\/title>\n<meta name=\"description\" content=\"Hakuhodo is pleased to announce the launch of \u201cDATA GEAR Voice Analysis,\u201d a consulting service that uses generative AI.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hakuhodo-launches-data-gear-voice-analysis-to-visualize-and-analyze-voice-of-customer-voc-using-generative-ai\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hakuhodo debuts AI-driven "DATA GEAR Voice Analysis"\" \/>\n<meta property=\"og:description\" content=\"Hakuhodo is pleased to announce the launch of \u201cDATA GEAR Voice Analysis,\u201d a consulting service that uses generative AI.\" \/>\n<meta property=\"og:url\" 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