{"id":4990,"date":"2025-01-28T13:03:43","date_gmt":"2025-01-28T13:03:43","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=4990"},"modified":"2025-04-16T16:04:44","modified_gmt":"2025-04-16T16:04:44","slug":"announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/","title":{"rendered":"\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u30b5\u30fc\u30d3\u30b9\u30b7\u30ea\u30fc\u30ba\u7b2c2\u5f3e\u300cGenAI Agent\u300d\u63d0\u4f9b\u958b\u59cb\u306e\u304a\u77e5\u3089\u305b"},"content":{"rendered":"<p>Proz Inc.\u00a0 has added the new &#8220;ProzAnswers GenAI Agent&#8221; to its enterprise-specific knowledge (FAQ) and ticket management system, &#8220;Proz Answers.&#8221;<\/p>\n<p>The [ProzAnswers GenAI] series is a collective name for a group of generative AI functions that leverage the characteristics of &#8220;Proz Answers,&#8221; which combines FAQ management and ticket management, to maximize the use of generative AI technology in all phases of inquiries, thereby maximizing the ability of customers to resolve issues themselves and minimizing the number of inquiries.<\/p>\n<p><strong>SOURCE: <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000003.000149591.html\">PR TIMES<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Proz Inc.\u00a0 has added the new &#8220;ProzAnswers GenAI Agent&#8221; to its enterprise-specific knowledge (FAQ) and ticket management system, &#8220;Proz Answers.&#8221; The [ProzAnswers GenAI] series is a collective name for a group of generative AI functions that leverage the characteristics of &#8220;Proz Answers,&#8221; which combines FAQ management and ticket management, to maximize the use of generative AI technology in all phases of inquiries, thereby maximizing the ability of customers to resolve issues themselves and minimizing the number of inquiries. SOURCE: PR TIMES<\/p>\n","protected":false},"author":4,"featured_media":5011,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,211,237,206,85],"tags":[541],"ppma_author":[205],"class_list":{"0":"post-4990","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"category-apac","9":"category-japan","10":"category-news","11":"category-regional","12":"category-tech","13":"tag-proz"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Announcement of the launch of &quot;GenAI Agent&quot;<\/title>\n<meta name=\"description\" content=\"Proz has added the new &quot;ProzAnswers GenAI Agent&quot; to its enterprise-specific knowledge (FAQ) and ticket management system, &quot;Proz Answers.&quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Announcement of the launch of &quot;GenAI Agent&quot;\" \/>\n<meta property=\"og:description\" content=\"Proz has added the new &quot;ProzAnswers GenAI Agent&quot; to its enterprise-specific knowledge (FAQ) and ticket management system, &quot;Proz Answers.&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/tech\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-28T13:03:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-16T16:04:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Announcement-of-the-launch-of-GenAI-Agent_-the-second-installment-of-the-generative-AI-service-series-ProzAnswers-GenAI.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"1\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Announcement of the launch of \"GenAI Agent\"","description":"Proz has added the new \"ProzAnswers GenAI Agent\" to its enterprise-specific knowledge (FAQ) and ticket management system, \"Proz Answers.\"","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/tech\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/","og_locale":"ja_JP","og_type":"article","og_title":"Announcement of the launch of \"GenAI Agent\"","og_description":"Proz has added the new \"ProzAnswers GenAI Agent\" to its enterprise-specific knowledge (FAQ) and ticket management system, \"Proz Answers.\"","og_url":"https:\/\/itbusinesstoday.com\/ja\/tech\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/","og_site_name":"itbusinesstoday","article_published_time":"2025-01-28T13:03:43+00:00","article_modified_time":"2025-04-16T16:04:44+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Announcement-of-the-launch-of-GenAI-Agent_-the-second-installment-of-the-generative-AI-service-series-ProzAnswers-GenAI.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/tech\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/tech\/announcement-of-the-launch-of-genai-agent-the-second-installment-of-the-generative-ai-service-series\/"},"author":{"name":"NewsDesk","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812"},"headline":"Announcement of the launch of &#8220;GenAI Agent,&#8221; 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