{"id":41333,"date":"2026-11-12T10:51:52","date_gmt":"2026-11-12T10:51:52","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=41333"},"modified":"2026-11-12T10:51:52","modified_gmt":"2026-11-12T10:51:52","slug":"navex-and-bellsystem24-open-first-japan-contact-center","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/business-tech\/navex-and-bellsystem24-open-first-japan-contact-center\/","title":{"rendered":"NAVEX\u3068BellSystem24\u3001\u65e5\u672c\u521d\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u958b\u8a2d"},"content":{"rendered":"

NAVEX<\/a>, \u3001\u30ea\u30b9\u30af\u304a\u3088\u3073\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u3042\u308b\u540c\u793e\u306f\u3001 BellSystem24<\/a> \u65e5\u672c\u521d\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u958b\u8a2d\u3059\u308b\u3002\u795e\u5948\u5ddd\u770c\u6a2a\u6d5c\u5e02\u306b\u3042\u308b\u30a2\u30b5\u30ab\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u30012026\u5e7411\u6708\u306b\u7a3c\u50cd\u3092\u958b\u59cb\u3057\u3001\u5730\u5143\u306e\u304a\u5ba2\u69d8\u306b\u65e5\u672c\u8a9e\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3002.<\/p>

\u4eca\u56de\u306e\u63d0\u643a\u306b\u3088\u308a\u3001NAVEX\u306e\u30ea\u30b9\u30af\u304a\u3088\u3073\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u7ba1\u7406\u306b\u304a\u3051\u308b\u5f37\u307f\u3068\u3001BellSystem24\u304c\u65e5\u672c\u306b\u304a\u3051\u308b\u5185\u90e8\u901a\u5831\u6848\u4ef6\u306e\u7ba1\u7406\u3067\u57f9\u3063\u305f\u8c4a\u5bcc\u306a\u30ce\u30a6\u30cf\u30a6\u3001\u304a\u3088\u3073\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u4e8b\u696d\u8005\u3068\u3057\u306640\u5e74\u306b\u308f\u305f\u308b\u5b9f\u7e3e\u304c\u878d\u5408\u3055\u308c\u308b\u3002\u3053\u306e\u63d0\u643a\u306f\u3001\u5f93\u696d\u54e1\u3084\u305d\u306e\u4ed6\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306b\u3088\u308b\u901a\u5831\u3092\u5bb9\u6613\u306b\u3057\u3001\u4f01\u696d\u304c\u61f8\u5ff5\u4e8b\u9805\u3092\u628a\u63e1\u3057\u3066\u9069\u5207\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u3002.<\/p>

\u3053\u308c\u306f\u3001\u65e5\u672c\u306b\u304a\u3051\u308b\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u7fa9\u52d9\u306e\u5f37\u5316\u306b\u4f34\u3046\u3082\u306e\u3060\u3002\u6539\u6b63\u3055\u308c\u305f\u5185\u90e8\u901a\u5831\u8005\u4fdd\u8b77\u6cd5\u306f\u3001\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u9632\u6b62\u306b\u95a2\u3059\u308b\u65b0\u305f\u306a\u6cd5\u7684\u8981\u4ef6\u3068\u3068\u3082\u306b\u30012026\u5e7412\u67081\u65e5\u306b\u65bd\u884c\u3055\u308c\u308b\u3002 \u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u56de\u7b54\u8005\u306e26%\u304c\u904e\u53bb2\u5e74\u9593\u306b\u30b5\u30d7\u30e9\u30a4\u30e4\u30fc\u306a\u3069\u306e\u7b2c\u4e09\u8005\u3068\u306e\u9593\u3067\u502b\u7406\u30fb\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u4e0a\u306e\u554f\u984c\u3092\u7d4c\u9a13\u3057\u3066\u304a\u308a\u3001\u3053\u308c\u306f\u4e16\u754c\u5e73\u5747\u306e18%\u3092\u4e0a\u56de\u3063\u3066\u3044\u308b\u3002.<\/p>

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u30af\u30ec\u30b9\u30bf\u3068\u8a00\u8449\u3001\u65e5\u672c\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u97f3\u58f0AI\u3092\u5f37\u5316<\/a><\/h4>

2025\u5e7412\u6708\u3001NAVEX\u306f\u65e5\u672c\u3067\u4e8b\u696d\u3092\u958b\u59cb\u3057\u3001\u6771\u4eac\u306b\u30aa\u30d5\u30a3\u30b9\u3092\u958b\u8a2d\u3057\u305f\u3002\u3053\u306e\u65b0\u3057\u3044\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u3088\u308a\u3001\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u56fd\u5185\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u5f37\u5316\u3055\u308c\u3001\u9867\u5ba2\u4f01\u696d\u306e\u5f93\u696d\u54e1\u3084\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304c\u61f8\u5ff5\u4e8b\u9805\u3092\u4f1d\u3048\u3084\u3059\u304f\u306a\u3063\u305f\u3002.<\/p>

BellSystem24\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u306e\u901a\u5831\u3078\u306e\u5bfe\u5fdc\u3001\u901a\u5831\u8005\u306e\u4e8b\u60c5\u306b\u914d\u616e\u3057\u305f\u4e2d\u7acb\u7684\u306a\u60c5\u5831\u958b\u793a\u306e\u7ba1\u7406\u3001\u512a\u5148\u9806\u4f4d\u306e\u6c7a\u5b9a\u3001\u304a\u3088\u3073\u521d\u671f\u5bfe\u5fdc\u306b\u95a2\u3059\u308b\u77e5\u8b58\u3068\u7d4c\u9a13\u3092\u6709\u3057\u3066\u3044\u308b\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001NAVEX\u306e\u30ea\u30b9\u30af\u304a\u3088\u3073\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u8a73\u7d30\u306a\u7814\u4fee\u3092\u53d7\u3051\u3001\u65e5\u672c\u8a9e\u3067\u76f4\u63a5\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3046\u3002.<\/p>

\u3053\u306e\u63d0\u643a\u3092\u901a\u3058\u3066\u3001\u4e21\u793e\u306f\u5185\u90e8\u901a\u5831\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3068\u5831\u544a\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u3001\u4e0d\u6b63\u884c\u70ba\u3084\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u4e0a\u306e\u554f\u984c\u306e\u65e9\u671f\u5146\u5019\u3092\u691c\u77e5\u3057\u3001\u65e5\u672c\u4f01\u696d\u304c\u3088\u308a\u5065\u5168\u3067\u900f\u660e\u6027\u306e\u9ad8\u3044\u8077\u5834\u74b0\u5883\u3092\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u3002.<\/p>","protected":false},"excerpt":{"rendered":"

NAVEX, a risk and compliance management software provider, has entered a partnership with BellSystem24 to launch its first contact center in Japan. Asaka’s contact center, located in Yokohama, Kanagawa Prefecture, will go live in November 2026, and will provide support in Japanese to customers in the local area.NAVEX’s capabilities in risk and compliance management will be combined with BellSystem24’s extensive expertise in managing internal whistleblowing cases in Japan and its 40-year history as a contact center provider through this alliance. The partnership aims to make it easier for employees and other stakeholders to report and for companies to grasp and respond to the concerns.This follows increasing compliance obligations in Japan. […]<\/p>\n","protected":false},"author":7,"featured_media":41347,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,185,211,237,206,85],"tags":[3208,627,314,9703,9277],"ppma_author":[572],"class_list":["post-41333","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-business-tech","category-japan","category-news","category-regional","category-tech","tag-bellsystem24","tag-compliance-management","tag-japan","tag-navex","tag-pc-software"],"yoast_head":"\nNAVEX 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