{"id":40680,"date":"2026-10-28T10:14:54","date_gmt":"2026-10-28T10:14:54","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=40680"},"modified":"2026-10-28T10:14:54","modified_gmt":"2026-10-28T10:14:54","slug":"minato-bank-deploys-ibree-ai-platform-across-all-branches","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/minato-bank-deploys-ibree-ai-platform-across-all-branches\/","title":{"rendered":"\u6e2f\u9280\u884c\u3001\u5168\u652f\u5e97\u306biBree AI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5c0e\u5165\u3057\u305f"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p>\u30df\u30ca\u30c8\u9280\u884c\u306f\u5c0e\u5165\u3057\u305f <a href=\"https:\/\/ivry.jp\/company\/\" data-no-translation=\"\">IVRy<\/a>&rsquo;s conversational AI platform across all its branches to reduce routine telephone workloads and improve customer response rates. The deployment follows a month-long analysis of incoming calls, which found that around 40% could be handled through automated voice guidance or SMS, while the remaining 60% required bank employees.<\/p><p>Trials across nine branches showed that 275 calls per branch each month could be completed without employee involvement, potentially saving around 37 hours of telephone handling time monthly. The bank&rsquo;s telephone response rate also increased from 90% to 97%.<\/p><h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/oracle-adds-ai-agent-setup-features-to-fusion-applications\/\" rel=\"bookmark\">\u30aa\u30e9\u30af\u30eb\u3001Fusion Applications\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u8a2d\u5b9a\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u305f<\/a><\/h4><p>\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001ATM\u306e\u5834\u6240\u3084\u6b8b\u9ad8\u7167\u4f1a\u3068\u3044\u3063\u305f\u65e5\u5e38\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u307b\u304b\u3001\u3088\u308a\u5c02\u9580\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u306a\u5834\u5408\u306b\u306f\u9867\u5ba2\u3092\u5f93\u696d\u54e1\u306b\u3064\u306a\u3050\u3002\u307f\u306a\u3068\u9280\u884c\u306f\u3001\u652f\u5e97\u30ec\u30d9\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u50be\u5411\u306b\u57fa\u3065\u3044\u3066\u30b7\u30b9\u30c6\u30e0\u3092\u5fae\u8abf\u6574\u3059\u308b\u65b9\u91dd\u3067\u3042\u308a\u3001\u4f1a\u8a71\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u30b5\u30dd\u30fc\u30c8\u3092\u3055\u3089\u306b\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3082\u691c\u8a0e\u3057\u3066\u3044\u304f\u3002 \u3053\u306e\u5c0e\u5165\u306f\u3001\u65e5\u5e38\u7684\u306a\u4e8b\u67c4\u306b\u3064\u3044\u3066\u306f\u30b5\u30dd\u30fc\u30c8\u3092\u81ea\u52d5\u5316\u3059\u308b\u4e00\u65b9\u3067\u3001\u3059\u3079\u3066\u3092\u81ea\u52d5\u5316\u3057\u306a\u3044\u3068\u3044\u3046\u3001\u9280\u884c\u696d\u754c\u5168\u4f53\u306e\u50be\u5411\u306e\u4e00\u74b0\u3067\u3042\u308b\u3002.<\/p>","protected":false},"excerpt":{"rendered":"<p>Minato Bank has introduced IVRy&rsquo;s conversational AI platform across all its branches to reduce routine telephone workloads and improve customer response rates. The deployment follows a month-long analysis of incoming calls, which found that around 40% could be handled through automated voice guidance or SMS, while the remaining 60% required bank employees.Trials across nine branches showed that 275 calls per branch each month could be completed without employee involvement, potentially saving around 37 hours of telephone handling time monthly. The bank&rsquo;s telephone response rate also increased from 90% to 97%.Also Read: Oracle Adds AI Agent Setup Features to Fusion ApplicationsThe system deals with everyday queries, such as the whereabouts of [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":40705,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,211,237,1838,206,85],"tags":[2168,13607,16571,2334,16572],"ppma_author":[572],"class_list":["post-40680","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","category-apac","category-japan","category-news","category-quick-reads","category-regional","category-tech","tag-ai-platform","tag-data","tag-ibree","tag-ivry","tag-minato-bank"],"yoast_head":"<!-- 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