{"id":35808,"date":"2026-07-07T11:04:17","date_gmt":"2026-07-07T11:04:17","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=35808"},"modified":"2026-07-07T11:04:17","modified_gmt":"2026-07-07T11:04:17","slug":"kuuzen-secures-%c2%a51-63-billion-to-expand-ai-platform","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/kuuzen-secures-%c2%a51-63-billion-to-expand-ai-platform\/","title":{"rendered":"\u30af\u30a6\u30bc\u30f3\u3001AI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u62e1\u5927\u306b\u5411\u305116\u51043000\u4e07\u5186\u3092\u8abf\u9054"},"content":{"rendered":"<p>Kuuzen has brought in a total of \u00a51.63 billion through its Series B funding round, which also takes its overall funding to \u00a52.88 billion. The company says it will use this money to ramp up AI capabilities in its KUZEN customer engagement platform, and also to push multi-channel support further, speed up overseas expansion, plus look into M&amp;A opportunities.<\/p>\n<p><a href=\"https:\/\/corp.kuzen.io\/\">KUZEN<\/a> is basically there to help businesses gather and put to use first-party customer data across channels like LINE email and SMS, so teams can send communication that feels more tailored, and a bit more human. The company also notes that the platform is already used by over 700 organizations.<\/p>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/plaid-and-soramichi-develop-ai-bpo-services\/\" rel=\"bookmark\">Plaid\u3068SORAMICHI\u304cAI-BPO\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u767a<\/a><\/h4>\n<p>With privacy regulations continuing to tighten the space around third-party data, businesses seem to be leaning more and more toward first-party data and AI-powered personalization. That shift, the company implies, is why unified customer engagement platforms are becoming a higher priority.<\/p>","protected":false},"excerpt":{"rendered":"<p>Kuuzen has brought in a total of \u00a51.63 billion through its Series B funding round, which also takes its overall funding to \u00a52.88 billion. The company says it will use this money to ramp up AI capabilities in its KUZEN customer engagement platform, and also to push multi-channel support further, speed up overseas expansion, plus look into M&amp;A opportunities. KUZEN is basically there to help businesses gather and put to use first-party customer data across channels like LINE email and SMS, so teams can send communication that feels more tailored, and a bit more human. The company also notes that the platform is already used by over 700 organizations. Also [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":35840,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,1,198,211,92,237,1838,206],"tags":[428,4099,493,13968,571],"ppma_author":[572],"class_list":["post-35808","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-fintech","category-investments","category-japan","category-martech","category-news","category-quick-reads","category-regional","tag-customer-experience","tag-generation-ai","tag-investments","tag-kuuzen","tag-marketing"],"yoast_head":"<!-- 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