{"id":33728,"date":"2026-06-01T10:21:35","date_gmt":"2026-06-01T10:21:35","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=33728"},"modified":"2026-06-01T10:21:35","modified_gmt":"2026-06-01T10:21:35","slug":"minokamo-city-gifu-prefecture-expands-its-smartphone-based-city-hall-by-introducing-ai-functionality","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/gov-tech\/minokamo-city-gifu-prefecture-expands-its-smartphone-based-city-hall-by-introducing-ai-functionality\/","title":{"rendered":"\u5c90\u961c\u770c\u7f8e\u6fc3\u52a0\u8302\u5e02\u3001AI\u6a5f\u80fd\u5c0e\u5165\u3067\u30b9\u30de\u30db\u5e02\u5f79\u6240\u3092\u62e1\u5145"},"content":{"rendered":"

\u30dc\u30c3\u30c8\u30fb\u30a8\u30af\u30b9\u30d7\u30ec\u30b9<\/a> Co., Ltd., which provides “GovTech Express,” a smartphone-based city hall that most residents can use immediately, is pleased to announce that Minokamo City, Gifu Prefecture\u00a0 will be expanding the functions of its smartphone-based city hall, which utilizes LINE, by leveraging the AI \u200b\u200bfunctions of GovTech Express.<\/p>\n

In Minokamo City, against the backdrop of changing population structures, limitations on the number of staff, and an increase in foreign residents, efforts are being made to create an environment where everyone can easily access necessary administrative services. This initiative will begin with multilingual support for the waste management function, which is a familiar part of daily life, and will introduce an AI-powered comprehensive guide that allows residents to find the necessary procedures simply by “expressing their wishes,” as well as a Copilot function to support staff in creating procedures.<\/p>\n

In line with the Minokamo City DX Promotion Plan’s fundamental principle of “a DX that leaves no one behind and is kind to people and the city,” we aim to evolve the city hall into a smartphone-friendly environment for both residents and staff, with the goal of enabling most administrative procedures to be completed online by the end of fiscal year 2029.<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a xID\u3001\u65e5\u672c\u90f5\u653f\u30ad\u30e3\u30d4\u30bf\u30eb\u3068\u8cc7\u672c\u63d0\u643a<\/a><\/strong><\/h4>\n

\u4eca\u56de\u5c0e\u5165\u30fb\u62e1\u5145\u3055\u308c\u308b\u4e3b\u306aAI\u6a5f\u80fd<\/strong><\/h4>\n

Supporting a town where approximately 10% of the residents are foreigners: “Multilingual support for waste management services”<\/strong><\/p>\n

\u3054\u307f\u53ce\u96c6\u306e\u304a\u77e5\u3089\u305b\uff08\u53ce\u96c6\u65e5\u524d\u65e5\uff09\u3001\u6bce\u6708\u306e\u3054\u307f\u53ce\u96c6\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3001\u3054\u307f\u5206\u5225\u306e\u76ee\u5b89\u3001\u3054\u307f\u30ab\u30ec\u30f3\u30c0\u30fc\u306a\u3069\u306e\u60c5\u5831\u3092\u591a\u8a00\u8a9e\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002\u82f1\u8a9e\u3001\u30dd\u30eb\u30c8\u30ac\u30eb\u8a9e\u3001\u30bf\u30ac\u30ed\u30b0\u8a9e\u3001\u30d9\u30c8\u30ca\u30e0\u8a9e\u3001\u30a4\u30f3\u30c9\u30cd\u30b7\u30a2\u8a9e\u3001\u4e2d\u56fd\u8a9e\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u3001\u5916\u56fd\u4eba\u4f4f\u6c11\u3067\u3082\u751f\u6d3b\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u7c21\u5358\u306b\u5165\u624b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/p>\n

“AI Comprehensive Information Center” where AI acts as a guide for citizens.<\/strong><\/p>\n

Citizens can now access administrative services by consulting with AI on their smartphones within the city hall app. Previously, they had to select a category from a rich menu and then proceed to the desired procedure, but with the AI-powered comprehensive guidance system, residents can simply tell the AI \u200b\u200btheir wishes or concerns, such as “I want to leave my child in childcare,” and the AI \u200b\u200bwill understand the situation and guide them through the necessary procedures and application methods.<\/p>\n

\u00a0AI function supports employees’ work as “another colleague”: “Copilot”<\/strong><\/p>\n

GovTech Express’s Copilot function allows staff to develop new administrative services simply by providing requirements. Beyond system development, AI assists with tasks that previously required significant time and effort from staff, such as organizing reports during disasters, data analysis, and photo\/image recognition.<\/p>\n

\u5c45\u4f4f\u8005\u3001\u5916\u56fd\u4eba\u5c45\u4f4f\u8005\u3001\u304a\u3088\u3073\u30b9\u30bf\u30c3\u30d5\u306b\u767a\u751f\u3059\u308b\u5909\u66f4<\/strong><\/h4>\n

\u4f4f\u6c11\u306e\u7686\u3055\u3093\uff1a\u5fc5\u8981\u306a\u624b\u7d9a\u304d\u3092\u8ff7\u3046\u3053\u3068\u306a\u304f\u7c21\u5358\u306b\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/strong><\/p>\n

AI\u3092\u6d3b\u7528\u3057\u305f\u7dcf\u5408\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u3088\u308a\u3001\u4f55\u3092\u3059\u308c\u3070\u3044\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u6642\u3067\u3082\u3001LINE\u3067\u76f8\u8ac7\u3057\u306a\u304c\u3089\u5fc5\u8981\u306a\u60c5\u5831\u3084\u624b\u7d9a\u304d\u306b\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5e02\u5f79\u6240\u306e\u7a93\u53e3\u3084\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u3067\u60c5\u5831\u3092\u63a2\u3059\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u304b\u3089\u5fc5\u8981\u306a\u884c\u653f\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u306e\u304c\u72d9\u3044\u3002.<\/p>\n

\u5916\u56fd\u4eba\u306e\u65b9\u751f\u6d3b\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u591a\u8a00\u8a9e\u3067\u5165\u624b\u3067\u304d\u307e\u3059\u3002.<\/strong><\/p>\n

\u53ce\u96c6\u524d\u306e\u304a\u77e5\u3089\u305b\u3084\u30b4\u30df\u306e\u5206\u5225\u30e1\u30cb\u30e5\u30fc\u306a\u3069\u3001\u751f\u6d3b\u306b\u5bc6\u7740\u3057\u305f\u60c5\u5831\u3092\u591a\u8a00\u8a9e\u3067\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u8a00\u8449\u306e\u58c1\u306b\u963b\u307e\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5fc5\u8981\u306a\u6642\u306b\u53d7\u3051\u53d6\u308c\u308b\u74b0\u5883\u3065\u304f\u308a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002.<\/p>\n

\u30b9\u30bf\u30c3\u30d5AI\u3068\u4e00\u7dd2\u306b\u624b\u9806\u3092\u4f5c\u308a\u3001\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/strong><\/p>\n

\u3053\u308c\u306b\u3088\u308a\u3001\u5404\u90e8\u9580\u306e\u30b9\u30bf\u30c3\u30d5\u304c\u73fe\u5834\u306e\u8ab2\u984c\u306b\u5fdc\u3058\u3066\u3001\u5fc5\u8981\u306a\u7ba1\u7406\u696d\u52d9\u3092\u3088\u308a\u8fc5\u901f\u306b\u96fb\u5b50\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u4e00\u90e8\u306e\u696d\u52d9\u3092AI\u304c\u4ee3\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u9650\u3089\u308c\u305f\u4eba\u54e1\u3067\u3082\u5165\u5c45\u8005\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u53d6\u308a\u7d44\u307f\u3092\u652f\u63f4\u3057\u307e\u3059\u3002.<\/p>\n

\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Bot Express Co., Ltd., which provides “GovTech Express,” a smartphone-based city hall that most residents can use immediately, is pleased to announce that Minokamo City, Gifu Prefecture\u00a0 will be expanding the functions of its smartphone-based city hall, which utilizes LINE, by leveraging the AI \u200b\u200bfunctions of GovTech Express. In Minokamo City, against the backdrop of changing population structures, limitations on the number of staff, and an increase in foreign residents, efforts are being made to create an environment where everyone can easily access necessary administrative services. This initiative will begin with multilingual support for the waste management function, which is a familiar part of daily life, and will introduce an […]<\/p>\n","protected":false},"author":4,"featured_media":33710,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,203,211,237,206],"tags":[13203,13199,309,13200,105,3839,13202,106,13201],"ppma_author":[205],"class_list":["post-33728","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-gov-tech","category-japan","category-news","category-regional","tag-ai-comprehensive-information-center","tag-bot-express","tag-govtech","tag-govtech-express","tag-itbusinesstoday","tag-line","tag-multilingual-support","tag-news","tag-waste-management-services"],"yoast_head":"\nMinokamo 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