avatarin<\/a> \u3053\u3053\u3067\u672c\u5f53\u306b\u69cb\u7bc9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u306e\u306f\u3001\u5225\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u30ec\u30a4\u30e4\u30fc\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002AI\u304c\u767a\u898b\u3068\u8abf\u6574\u3092\u884c\u3044\u3001\u5224\u65ad\u304c\u5fc5\u8981\u306a\u5834\u9762\u3067\u306f\u4eba\u9593\u304c\u4ecb\u5165\u3059\u308b\u3001\u5171\u6709\u306e\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u3002\u3053\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30fb\u30e2\u30c7\u30eb\u304c\u3001\u4eca\u3001\u4f01\u696d\u306b\u304a\u3051\u308bAI\u5c0e\u5165\u306e\u672c\u5f53\u306e\u65b9\u5411\u6027\u306b\u306a\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"Avaya and Tokyo-based robotics company avatarin are expanding their partnership to bring AI-powered customer service into physical environments like retail stores, airports, kiosks, service counters, and public facilities. The idea is to connect AI agents, robotics, and human support into one shared system instead of keeping digital and physical customer experiences separate.The companies are combining Avaya Infinity with avatarin’s robotics and AI interaction technologies to create what avatarin calls ‘One Intelligence.’ In simple terms, it means AI agents, robots, signage, web systems, voice support, and human employees all work from the same context instead of operating like disconnected channels.The bigger shift here is that enterprises are going beyond basic chatbot […]<\/p>\n","protected":false},"author":7,"featured_media":33524,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,207,237,85],"tags":[1217,13144,13145,465,428],"ppma_author":[572],"class_list":["post-33523","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","category-international","category-news","category-tech","tag-ai-powered","tag-avatarin","tag-avaya","tag-contact-center","tag-customer-experience"],"yoast_head":"\n
Avaya and avatarin Transform Customer Engagement<\/title>\n<meta name=\"description\" content=\"Avaya and avatarin expand their partnership to deliver AI-powered customer experiences using robotics and real-time interaction technologies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avaya and avatarin Transform Customer Engagement\" \/>\n<meta property=\"og:description\" content=\"Avaya and avatarin expand their partnership to deliver AI-powered customer experiences using robotics and real-time interaction technologies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-27T11:15:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Avaya-and-avatarin-Extend-AI-Powered-Customer-Experience-from-the-Contact-Center-to-the-Physical-World.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"ITBT StaffWriter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"ITBT StaffWriter\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30a2\u30d0\u30a4\u30a2\u3068\u30a2\u30d0\u30bf\u30fc\u30a4\u30f3\u304c\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5909\u9769\u3059\u308b","description":"\u30a2\u30d0\u30a4\u30a2\u3068\u30a2\u30d0\u30bf\u30fc\u30a4\u30f3\u306f\u3001\u30ed\u30dc\u30c6\u30a3\u30af\u30b9\u304a\u3088\u3073\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5bfe\u8a71\u6280\u8853\u3092\u6d3b\u7528\u3057\u305fAI\u99c6\u52d5\u578b\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u63d0\u643a\u95a2\u4fc2\u3092\u62e1\u5927\u3057\u305f\u3002.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/","og_locale":"ja_JP","og_type":"article","og_title":"Avaya and avatarin Transform Customer Engagement","og_description":"Avaya and avatarin expand their partnership to deliver AI-powered customer experiences using robotics and real-time interaction technologies.","og_url":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/","og_site_name":"itbusinesstoday","article_published_time":"2026-05-27T11:15:03+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Avaya-and-avatarin-Extend-AI-Powered-Customer-Experience-from-the-Contact-Center-to-the-Physical-World.webp","type":"image\/webp"}],"author":"ITBT StaffWriter","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"ITBT StaffWriter","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/"},"author":{"name":"ITBT StaffWriter","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/94fb575e469aff25a4b938814d050f15"},"headline":"Avaya and avatarin Enhance AI Communication Platforms","datePublished":"2026-05-27T11:15:03+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/"},"wordCount":311,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Avaya-and-avatarin-Extend-AI-Powered-Customer-Experience-from-the-Contact-Center-to-the-Physical-World.webp","keywords":["\u200b\u200bAI-powered","avatarin","Avaya","contact center","Customer Experience"],"articleSection":["AI","International","News","Tech"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/","url":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/","name":"\u30a2\u30d0\u30a4\u30a2\u3068\u30a2\u30d0\u30bf\u30fc\u30a4\u30f3\u304c\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5909\u9769\u3059\u308b","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Avaya-and-avatarin-Extend-AI-Powered-Customer-Experience-from-the-Contact-Center-to-the-Physical-World.webp","datePublished":"2026-05-27T11:15:03+00:00","description":"\u30a2\u30d0\u30a4\u30a2\u3068\u30a2\u30d0\u30bf\u30fc\u30a4\u30f3\u306f\u3001\u30ed\u30dc\u30c6\u30a3\u30af\u30b9\u304a\u3088\u3073\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5bfe\u8a71\u6280\u8853\u3092\u6d3b\u7528\u3057\u305fAI\u99c6\u52d5\u578b\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u63d0\u643a\u95a2\u4fc2\u3092\u62e1\u5927\u3057\u305f\u3002.","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Avaya-and-avatarin-Extend-AI-Powered-Customer-Experience-from-the-Contact-Center-to-the-Physical-World.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Avaya-and-avatarin-Extend-AI-Powered-Customer-Experience-from-the-Contact-Center-to-the-Physical-World.webp","width":1200,"height":800,"caption":"Avaya"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/tech\/ai\/avaya-and-avatarin-enhance-ai-communication-platforms\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"Avaya and avatarin Enhance AI Communication Platforms"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/94fb575e469aff25a4b938814d050f15","name":"ITBT\u30b9\u30bf\u30c3\u30d5\u30e9\u30a4\u30bf\u30fc","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png90b3cb23d1d9c08733d969d29ea2d30d","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png","caption":"ITBT StaffWriter"},"description":"ITBT\u30b9\u30bf\u30c3\u30d5\u30e9\u30a4\u30bf\u30fc\u306f\u3001IT Business Today\u306e\u793e\u5185\u5bc4\u7a3f\u8005\u3067\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30cb\u30e5\u30fc\u30b9\u3068QuickBytes\u306e\u914d\u4fe1\u3092\u62c5\u5f53\u3057\u3066\u3044\u307e\u3059\u3002IT\u3001\u30cf\u30a4\u30c6\u30af\u3001\u4f01\u696d\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u65b0\u52d5\u5411\u3092\u30ab\u30d0\u30fc\u3057\u3001\u7c21\u6f54\u3067\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308b\u6700\u65b0\u60c5\u5831\u3092\u8aad\u8005\u306b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002","sameAs":["https:\/\/itbusinesstoday.com\/"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/itbt-staffwriter\/"}]}},"authors":[{"term_id":572,"user_id":7,"is_guest":0,"slug":"itbt-staffwriter","display_name":"ITBT StaffWriter","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png"},"author_category":"","first_name":"ITBT","last_name":"StaffWriter","user_url":"https:\/\/itbusinesstoday.com\/","job_title":"","description":"ITBT\u30b9\u30bf\u30c3\u30d5\u30e9\u30a4\u30bf\u30fc\u306f\u3001IT Business Today\u306e\u793e\u5185\u5bc4\u7a3f\u8005\u3067\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30cb\u30e5\u30fc\u30b9\u3068QuickBytes\u306e\u914d\u4fe1\u3092\u62c5\u5f53\u3057\u3066\u3044\u307e\u3059\u3002IT\u3001\u30cf\u30a4\u30c6\u30af\u3001\u4f01\u696d\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u65b0\u52d5\u5411\u3092\u30ab\u30d0\u30fc\u3057\u3001\u7c21\u6f54\u3067\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308b\u6700\u65b0\u60c5\u5831\u3092\u8aad\u8005\u306b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002"}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/33523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=33523"}],"version-history":[{"count":2,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/33523\/revisions"}],"predecessor-version":[{"id":33526,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/33523\/revisions\/33526"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/33524"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=33523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=33523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=33523"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=33523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}