PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"Mobilus Co., Ltd., a developer and provider of CX solutions for contact centers, is pleased to announce the development and launch of “MOBI BOT RAG Answer Management,” a RAG type chatbot utilizing the generation AI function, a new feature of its chatbot “MOBI BOT\u00ae,” starting May 26, 2026. The purpose of providing this function is to improve the accuracy of responses, enhance user self-resolution, and reduce the workload of operators. “MOBI BOT RAG Answer Management” is an AI chatbot that automatically generates answers based on multiple knowledge bases, such as frequently asked questions (FAQs). It features hallucination prevention to suppress the generation and presentation of uncertain answers by the AI, […]<\/p>\n","protected":false},"author":4,"featured_media":33416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[476,428,4099,770,8381],"ppma_author":[205],"class_list":["post-33415","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-contact-centers","tag-customer-experience","tag-generation-ai","tag-mobilus","tag-productivity-improvement"],"yoast_head":"\n
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