PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"Mobilus Co., Ltd., a developer and provider of CX solutions for contact centers, is pleased to announce the development and launch of “MOBI BOT RAG Answer Management,” a RAG type chatbot utilizing the generation AI function, a new feature of its chatbot “MOBI BOT\u00ae,” starting May 26, 2026. The purpose of providing this function is to improve the accuracy of responses, enhance user self-resolution, and reduce the workload of operators. “MOBI BOT RAG Answer Management” is an AI chatbot that automatically generates answers based on multiple knowledge bases, such as frequently asked questions (FAQs). It features hallucination prevention to suppress the generation and presentation of uncertain answers by the AI, […]<\/p>\n","protected":false},"author":4,"featured_media":33416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[476,428,4099,770,8381],"ppma_author":[205],"class_list":["post-33415","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-contact-centers","tag-customer-experience","tag-generation-ai","tag-mobilus","tag-productivity-improvement"],"yoast_head":"\n
Mobilus Launches Smarter Self-Service AI Chatbot<\/title>\n<meta name=\"description\" content=\"Mobilus launches a generative AI RAG chatbot feature to improve response accuracy, reduce hallucinations, and enhance self-service support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobilus Launches Smarter Self-Service AI Chatbot\" \/>\n<meta property=\"og:description\" content=\"Mobilus launches a generative AI RAG chatbot feature to improve response accuracy, reduce hallucinations, and enhance self-service support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-26T10:45:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Mobilus-launches-new-RAG-type-chatbot-feature-utilizing-generative-AI.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Mobilus\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9","description":"Mobilus\u306f\u3001\u5fdc\u7b54\u306e\u7cbe\u5ea6\u5411\u4e0a\u3001\u8aa4\u60c5\u5831\u306e\u524a\u6e1b\u3001\u304a\u3088\u3073\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30b5\u30dd\u30fc\u30c8\u306e\u5f37\u5316\u3092\u76ee\u7684\u3068\u3057\u3066\u3001\u751f\u6210AI\u3092\u6d3b\u7528\u3057\u305fRAG\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u6a5f\u80fd\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\u3002.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/","og_locale":"ja_JP","og_type":"article","og_title":"Mobilus Launches Smarter Self-Service AI Chatbot","og_description":"Mobilus launches a generative AI RAG chatbot feature to improve response accuracy, reduce hallucinations, and enhance self-service support.","og_url":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/","og_site_name":"itbusinesstoday","article_published_time":"2026-05-26T10:45:12+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Mobilus-launches-new-RAG-type-chatbot-feature-utilizing-generative-AI.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/"},"author":{"name":"NewsDesk","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812"},"headline":"Mobilus Introduces Hallucination-Control AI Chatbot","datePublished":"2026-05-26T10:45:12+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/"},"wordCount":350,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Mobilus-launches-new-RAG-type-chatbot-feature-utilizing-generative-AI.webp","keywords":["contact centers","Customer Experience","Generation AI","Mobilus","Productivity improvement"],"articleSection":["APAC","Customer Experience","Japan","Martech","News","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/","url":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/","name":"Mobilus\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Mobilus-launches-new-RAG-type-chatbot-feature-utilizing-generative-AI.webp","datePublished":"2026-05-26T10:45:12+00:00","description":"Mobilus\u306f\u3001\u5fdc\u7b54\u306e\u7cbe\u5ea6\u5411\u4e0a\u3001\u8aa4\u60c5\u5831\u306e\u524a\u6e1b\u3001\u304a\u3088\u3073\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30b5\u30dd\u30fc\u30c8\u306e\u5f37\u5316\u3092\u76ee\u7684\u3068\u3057\u3066\u3001\u751f\u6210AI\u3092\u6d3b\u7528\u3057\u305fRAG\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u6a5f\u80fd\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\u3002.","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Mobilus-launches-new-RAG-type-chatbot-feature-utilizing-generative-AI.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/05\/Mobilus-launches-new-RAG-type-chatbot-feature-utilizing-generative-AI.webp","width":1200,"height":800,"caption":"Mobilus"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/mobilus-introduces-hallucination-control-ai-chatbot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"Mobilus Introduces Hallucination-Control AI Chatbot"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812","name":"\u30cb\u30e5\u30fc\u30b9\u30c7\u30b9\u30af","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png74f313ad3d6fa27a1eee85c30be63d03","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","caption":"NewsDesk"},"sameAs":["https:\/\/itbusinesstoday.com"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/newsdesk\/"}]}},"authors":[{"term_id":205,"user_id":4,"is_guest":0,"slug":"newsdesk","display_name":"NewsDesk","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/33415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=33415"}],"version-history":[{"count":1,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/33415\/revisions"}],"predecessor-version":[{"id":33417,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/33415\/revisions\/33417"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/33416"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=33415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=33415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=33415"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=33415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}