{"id":33283,"date":"2026-05-22T10:59:36","date_gmt":"2026-05-22T10:59:36","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=33283"},"modified":"2026-05-22T10:59:36","modified_gmt":"2026-05-22T10:59:36","slug":"plaid-introduces-embedded-ai-customer-support-tool","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/plaid-introduces-embedded-ai-customer-support-tool\/","title":{"rendered":"\u30d7\u30ec\u30a4\u30c9\u3001\u7d44\u307f\u8fbc\u307f\u578bAI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3092\u767a\u8868"},"content":{"rendered":"<p>\u682a\u5f0f\u4f1a\u793e\u30d7\u30ec\u30a4\u30c9\u306f\u3001Google Chrome\u306b\u5185\u8535\u3055\u308c\u305fAI\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3001\u5bfe\u9762\u3067\u306e\u30d3\u30b8\u30cd\u30b9\u30b5\u30dd\u30fc\u30c8\u3092\u5b9f\u73fe\u3059\u308bAI\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u958b\u767a\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u3001\u7d44\u307f\u8fbc\u307fAI\u6280\u8853\u306e\u5148\u9032\u7684\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3068\u3057\u3066Google I\/O 2026\u3067\u7d39\u4ecb\u3055\u308c\u307e\u3057\u305f\u3002.<\/p>\n<p>\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u3068\u63a5\u3059\u308b\u696d\u754c\u3067\u6df1\u523b\u5316\u3057\u3066\u3044\u308b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u307e\u3057\u305f\u3002\u4f01\u696d\u306f\u9867\u5ba2\u3068\u306e\u4f1a\u8a71\u4e2d\u306bAI\u3092\u6d3b\u7528\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u304c\u3001\u591a\u304f\u306e\u3084\u308a\u53d6\u308a\u306b\u306f\u975e\u5e38\u306b\u6a5f\u5bc6\u6027\u306e\u9ad8\u3044\u500b\u4eba\u60c5\u5831\u304c\u542b\u307e\u308c\u308b\u305f\u3081\u3001\u4f01\u696d\u306f\u5916\u90e8\u306e\u30af\u30e9\u30a6\u30c9\u30b7\u30b9\u30c6\u30e0\u3067\u51e6\u7406\u3059\u308b\u3053\u3068\u3092\u671b\u3093\u3067\u3044\u307e\u305b\u3093\u3002.<\/p>\n<p>Plaid\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001Chrome\u306ePrompt API\u3068Summarizer API\u3092\u4f7f\u7528\u3057\u3066\u3001\u4f1a\u8a71\u5206\u6790\u3068\u8981\u7d04\u3092\u30c7\u30d0\u30a4\u30b9\u4e0a\u3067\u76f4\u63a5\u884c\u3044\u307e\u3059\u3002\u4f1a\u8a71\u30c7\u30fc\u30bf\u306f\u5916\u90e8\u30b5\u30fc\u30d0\u30fc\u306b\u9001\u4fe1\u3055\u308c\u306a\u3044\u305f\u3081\u3001GDPR\u306a\u3069\u306e\u6a19\u6e96\u306b\u6cbf\u3044\u306a\u304c\u3089\u3001\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u91cd\u8996\u306eAI\u5c0e\u5165\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002.<\/p>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/edion-and-preferred-networks-push-ai-store-innovation\/\" rel=\"bookmark\">Edion\u3068Preferred Networks\u304c\u63a8\u9032\u3059\u308bAI\u5e97\u8217\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/a><\/h4>\n<p>\u3053\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306e\u4e2d\u3067\u6b21\u306e\u8cea\u554f\u3092\u63d0\u6848\u3059\u308b\u306a\u3069\u3001\u30b9\u30bf\u30c3\u30d5\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u307e\u305f\u3001AI\u304c\u60c5\u5831\u6574\u7406\u3092\u884c\u3044\u3001\u6700\u7d42\u7684\u306a\u610f\u601d\u6c7a\u5b9a\u306f\u5f93\u696d\u54e1\u304c\u884c\u3046\u3068\u3044\u3046\u3001\u30d2\u30e5\u30fc\u30de\u30f3\u30a4\u30f3\u30b6\u30eb\u30fc\u30d7\u306e\u4ed5\u7d44\u307f\u3092\u63a1\u7528\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n<p>\u307e\u305f\u3001\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u533f\u540d\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u4f7f\u7528\u3057\u3066\u3001Gemini\u3084Google\u691c\u7d22\u3068\u5bfe\u8a71\u3057\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u30ec\u30b3\u30e1\u30f3\u30c7\u30fc\u30b7\u30e7\u30f3\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002. <a href=\"https:\/\/plaid.co.jp\/\">\u683c\u5b50\u67c4<\/a> \u306f\u3001\u65c5\u884c\u3001\u91d1\u878d\u3001\u5c0f\u58f2\u3001\u81ea\u52d5\u8eca\u3001\u4eba\u4e8b\u306a\u3069\u306e\u5206\u91ce\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3055\u3089\u306b\u62bc\u3057\u9032\u3081\u308b\u8a08\u753b\u3067\u3001\u89b3\u5149\u5ba2\u306e\u53d7\u3051\u5165\u308c\u306e\u305f\u3081\u306e\u591a\u8a00\u8a9e\u30b5\u30dd\u30fc\u30c8\u3084\u3001\u4ee5\u524d\u3088\u308a\u3082\u5e83\u7bc4\u306a\u9867\u5ba2\u4f53\u9a13\u306e\u7d71\u5408\u3082\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"<p>Plaid Inc. has developed an AI assistant for face-to-face business support using Google Chrome\u2019s built-in AI capabilities, and the project was showcased at Google I\/O 2026 as an advanced use case for embedded AI technology. The system was designed to solve a growing issue in customer-facing industries. Companies want AI-powered support during conversations with customers, but many interactions involve highly sensitive personal information that businesses do not want processed through external cloud systems. Plaid\u2019s solution keeps conversation analysis and summarization directly on the device using Chrome\u2019s Prompt API and Summarizer API. Since conversation data is not sent to external servers, the approach supports privacy-focused AI deployment while aligning with standards [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":33325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,1838,206],"tags":[1543,486,428,219,13085],"ppma_author":[572],"class_list":["post-33283","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-quick-reads","category-regional","tag-ai-assistant","tag-ai-technology","tag-customer-experience","tag-google","tag-plaid"],"yoast_head":"<!-- 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