{"id":32254,"date":"2026-04-30T12:35:03","date_gmt":"2026-04-30T12:35:03","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=32254"},"modified":"2026-04-30T12:35:03","modified_gmt":"2026-04-30T12:35:03","slug":"oracle-unveils-agentic-fusion-apps-for-customer-experience","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/oracle-unveils-agentic-fusion-apps-for-customer-experience\/","title":{"rendered":"\u30aa\u30e9\u30af\u30eb\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u305f\u3081\u306eAgentic Fusion\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868"},"content":{"rendered":"

\u30aa\u30e9\u30af\u30eb<\/span> \u306f\u3001\u30aa\u30e9\u30af\u30eb\u30fb\u30d5\u30e5\u30fc\u30b8\u30e7\u30f3\u30fb\u30af\u30e9\u30a6\u30c9\u30fb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305fAI\u4e3b\u5c0e\u306e\u30c4\u30fc\u30eb\u7fa4\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u3051Fusion Agentic Applications\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30a2\u30a4\u30c7\u30a2\u306f\u3001\u5358\u7d14\u306a\u30a2\u30b7\u30b9\u30c8\u3092\u8d85\u3048\u308b\u3082\u306e\u3067\u3059\u3002\u5358\u306b\u30e6\u30fc\u30b6\u30fc\u3092\u652f\u63f4\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u8907\u6570\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u9023\u643a\u3057\u3066\u30bf\u30b9\u30af\u3092\u51e6\u7406\u3057\u3001\u81ea\u3089\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u63a8\u9032\u3057\u307e\u3059\u3002.<\/p>\n

\u3053\u308c\u3089\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306fOracle Cloud Infrastructure\u4e0a\u3067\u5b9f\u884c\u3055\u308c\u3001\u5927\u898f\u6a21\u306a\u8a00\u8a9e\u30e2\u30c7\u30eb\u3092\u4f7f\u7528\u3057\u3066\u4f01\u696d\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u51e6\u7406\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30dd\u30ea\u30b7\u30fc\u3001\u304a\u3088\u3073\u696d\u52d9\u30a4\u30f3\u30d7\u30c3\u30c8\u3092\u767a\u751f\u6642\u306b\u5206\u6790\u3057\u307e\u3059\u3002\u30eb\u30fc\u30c6\u30a3\u30f3\u30ef\u30fc\u30af\u306f\u81ea\u52d5\u7684\u306b\u51e6\u7406\u3055\u308c\u3001\u3088\u308a\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u306a\u6c7a\u5b9a\u306f\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u4eba\u9593\u306b\u6e21\u3055\u308c\u307e\u3059\u3002\u76ee\u6a19\u306f\u3001\u624b\u4f5c\u696d\u3092\u6e1b\u3089\u3057\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u5bfe\u5fdc\u901f\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3067\u3059\u3002.<\/p>\n

\u30aa\u30e9\u30af\u30eb\u306f\u3001\u5951\u7d04\u30ea\u30b9\u30af\u306e\u76e3\u8996\u3001\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u6700\u9069\u5316\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u5b9f\u884c\u3001\u8ca9\u58f2\u5b9f\u7e3e\u306e\u8ffd\u8de1\u3001\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u30fb\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u3092\u30ab\u30d0\u30fc\u3059\u308b5\u3064\u306e\u521d\u671f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u9759\u7684\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u4f9d\u5b58\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u7d99\u7d9a\u7684\u306b\u5b9f\u884c\u3055\u308c\u3001\u30d0\u30c3\u30af\u30b0\u30e9\u30a6\u30f3\u30c9\u3067\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002.<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a DS\u30d6\u30e9\u30f3\u30c9\u3001e\u30b3\u30de\u30fc\u30b9\u30b5\u30dd\u30fc\u30c8\u306bDS\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u30c7\u30d3\u30e5\u30fc<\/a><\/h4>\n

\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f \u30aa\u30e9\u30af\u30eb<\/a> \u518d\u5229\u7528\u53ef\u80fd\u306a\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30e0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d9\u30fc\u30b9\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30ac\u30d0\u30ca\u30f3\u30b9\u3001\u89b3\u5bdf\u53ef\u80fd\u6027\u3001ROI\u306e\u8ffd\u8de1\u6a5f\u80fd\u304c\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u4f01\u696d\u306f\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3092\u7dad\u6301\u3057\u306a\u304c\u3089AI\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5168\u4f53\u3068\u3057\u3066\u3001\u30aa\u30e9\u30af\u30eb\u306f\u3001AI\u304c\u5358\u306b\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u30fb\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u90e8\u3092\u7a4d\u6975\u7684\u306b\u5b9f\u884c\u3059\u308b\u30e2\u30c7\u30eb\u3092\u63a8\u9032\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"

Oracle has introduced Fusion Agentic Applications for customer experience, a set of AI driven tools built into Oracle Fusion Cloud Applications. The idea is to move beyond simple assistance. Instead of just helping users, multiple AI agents work together to handle tasks and push workflows forward on their own. These applications run on Oracle Cloud Infrastructure and use large language models to process enterprise data in real time. They analyze workflows, policies, and operational inputs as things happen. Routine work can be handled automatically, while more critical decisions are passed to humans when needed. The goal is to reduce manual effort and improve response speed across teams. Oracle has launched […]<\/p>\n","protected":false},"author":7,"featured_media":32300,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[188,207,92,237,1838],"tags":[428,12755,6859,376,491],"ppma_author":[572],"class_list":["post-32254","post","type-post","status-publish","format-standard","has-post-thumbnail","category-customer-experience","category-international","category-martech","category-news","category-quick-reads","tag-customer-experience","tag-fusion-agentic-applications","tag-fusion-cloud","tag-oracle","tag-supply-chain"],"yoast_head":"\nOracle introduces Fusion Agentic CX solutions<\/title>\n<meta name=\"description\" content=\"Oracle launches Fusion Agentic Applications for customer experience, using AI agents to support decision-making within Fusion Cloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/oracle-unveils-agentic-fusion-apps-for-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Oracle introduces Fusion Agentic CX solutions\" \/>\n<meta property=\"og:description\" content=\"Oracle launches Fusion Agentic Applications for customer experience, using AI agents to support decision-making within Fusion Cloud.\" \/>\n<meta property=\"og:url\" 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