{"id":32102,"date":"2026-04-28T11:07:18","date_gmt":"2026-04-28T11:07:18","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=32102"},"modified":"2026-04-28T11:07:18","modified_gmt":"2026-04-28T11:07:18","slug":"dell-launches-dex-consulting-service-in-japan","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/business-tech\/dell-launches-dex-consulting-service-in-japan\/","title":{"rendered":"\u30c7\u30eb\u3001DEX\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u3092\u65e5\u672c\u3067\u958b\u59cb"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p>Dell Technologies Japan has announced the launch of a new &rdquo; Digital Employee Experience (DEX) Consulting Service &rdquo; for the Japanese market, which visualizes and improves the value of the digital environment, primarily focusing on employee PC usage.<\/p><p>Based on its proven track record in the United States, this service will be launched in Japan with a newly established delivery system. Leveraging Nexthink &lsquo;s DEX platform, a leader in the DEX market, it provides comprehensive visibility and analysis of various elements used by employees, including devices, applications, networks, collaboration, security, and IT support. This will lead to improved employee satisfaction and productivity, more efficient IT operations, and maximized return on investment (ROI) from technology investments.<\/p><p>The era in which employee experience (EX) will determine a company&rsquo;s competitiveness is upon us.<\/p><h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/ai-is-reshaping-the-foundations-of-modern-business-operations\/\" rel=\"bookmark\">AI\u304c\u73fe\u4ee3\u30d3\u30b8\u30cd\u30b9\u306e\u57fa\u76e4\u3092\u518d\u69cb\u7bc9<\/a><\/h4><p>With the establishment of hybrid work and the expansion of SaaS use, the working environment for employees has become more complex, making it difficult for IT departments to understand &ldquo;what kind of digital experience employees are having.&rdquo; Against this backdrop, DEX initiatives that quantitatively grasp the value of the digital environment experience and continuously improve it are becoming an important theme in a company&rsquo;s growth strategy.<\/p><h4>DEX\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u306e\u7279\u5fb4<\/h4><p>This service goes beyond simply providing tools; it&rsquo;s a comprehensive service that consistently supports everything from evaluation and planning to operational implementation. It visualizes, evaluates, and improves employees&rsquo; digital experiences, leading to continuous optimization.<\/p><p><strong>1.DEX\u30b9\u30b3\u30a2\u306b\u3088\u308b\u5f93\u696d\u54e1\u306e\u30c7\u30b8\u30bf\u30eb\u4f53\u9a13\u306e\u53ef\u8996\u5316\u3068\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u6295\u8cc7\u5224\u65ad.<\/strong><\/p><p>\u30c7\u30d0\u30a4\u30b9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u4f7f\u7528\u72b6\u6cc1\u3001Microsoft Teams\u306a\u3069\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u306e\u54c1\u8cea\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u63a5\u7d9a\u6027\u3001IT\u30b5\u30dd\u30fc\u30c8\u306e\u5fdc\u7b54\u6027\u306a\u3069\u304cDEX\u30b9\u30b3\u30a2\u3068\u3057\u3066\u6570\u5024\u5316\u3055\u308c\u307e\u3059\u3002\u3053\u306e\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u3001\u554f\u984c\u304c\u96c6\u4e2d\u3057\u3066\u3044\u308b\u90e8\u9580\u3001\u30c7\u30d0\u30a4\u30b9\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7279\u5b9a\u3067\u304d\u308b\u305f\u3081\u3001PC\u306e\u30ea\u30d7\u30ec\u30fc\u30b9\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u6700\u9069\u5316\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u5f37\u5316\u306a\u3069\u3001\u5ba2\u89b3\u7684\u306aIT\u6295\u8cc7\u306e\u610f\u601d\u6c7a\u5b9a\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001IT\u6295\u8cc7\u6c7a\u5b9a\u306eROI\u3092\u7d4c\u55b6\u9663\u3084\u4e8b\u696d\u90e8\u9580\u306b\u8aac\u660e\u3059\u308b\u3053\u3068\u3082\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002.<\/p><p><strong>2.\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30fb\u30da\u30eb\u30bd\u30ca\u306b\u57fa\u3065\u304f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u6700\u9069\u5316<\/strong><\/p><p>\u90e8\u9580\u3084\u5f79\u5272\u3054\u3068\u306e\u696d\u52d9\u7279\u6027\u3084\u5229\u7528\u30d1\u30bf\u30fc\u30f3\u3092\u5206\u6790\u3057\u3001DEX\u30b9\u30b3\u30a2\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306a\u30c7\u30d0\u30a4\u30b9\u69cb\u6210\u3084\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u74b0\u5883\u3092\u660e\u78ba\u5316\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u6b21\u4e16\u4ee3\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u74b0\u5883\u306e\u5c06\u6765\u30d3\u30b8\u30e7\u30f3\u3084\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3001\u6295\u8cc7\u306e\u512a\u5148\u9806\u4f4d\u304c\u6574\u7406\u3055\u308c\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u306e\u9ad8\u3044\u30ef\u30fc\u30af\u30d7\u30ec\u30a4\u30b9\u6226\u7565\u306e\u7b56\u5b9a\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002.<\/p><p><strong>3.\u4e88\u9632\u3068\u81ea\u52d5\u4fee\u5fa9\u306b\u3088\u308b\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306aDEX\u904b\u7528\u306e\u78ba\u7acb\u3002.<\/strong><\/p><p>We support proactive operations that detect signs of trouble in advance and prevent problems before they occur. This is expected to reduce the number of inquiries to the help desk and the workload involved in responding to them, allowing the IT department to shift resources from traditional &ldquo;incident response&rdquo; to &ldquo;improvement and planning.&rdquo;<\/p><p><strong>4.\u7d99\u7d9a\u7684\u6539\u5584\u306b\u3088\u308b\u751f\u7523\u6027\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a.<\/strong><\/p><p>\u5805\u7262\u306aDEX\uff08\u5206\u6563\u578b\u53d6\u5f15\u6240\uff09\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u304c\u6700\u9069\u306a\u74b0\u5883\u3092\u7dad\u6301\u3057\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u3001\u696d\u52d9\u8ca0\u8377\u306e\u8efd\u6e1b\u3001\u4e2d\u9577\u671f\u7684\u306a\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u7d4c\u9a13\u3068\u30ce\u30a6\u30cf\u30a6\u3092\u6d3b\u7528, <a href=\"https:\/\/www.dell.com\/ja-jp\" data-no-translation=\"\">Dell Technologies<\/a> \u306f\u3001\u65e5\u672c\u4f01\u696d\u306eDEX\u6210\u719f\u5ea6\u5411\u4e0a\u3092\u652f\u63f4\u3059\u308b\u30cf\u30f3\u30ba\u30aa\u30f3\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002.<\/p><p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000402.000025237.html\" data-no-translation=\"\">PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Dell Technologies Japan has announced the launch of a new &rdquo; Digital Employee Experience (DEX) Consulting Service &rdquo; for the Japanese market, which visualizes and improves the value of the digital environment, primarily focusing on employee PC usage.Based on its proven track record in the United States, this service will be launched in Japan with a newly established delivery system. Leveraging Nexthink &lsquo;s DEX platform, a leader in the DEX market, it provides comprehensive visibility and analysis of various elements used by employees, including devices, applications, networks, collaboration, security, and IT support. This will lead to improved employee satisfaction and productivity, more efficient IT operations, and maximized return on investment [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":32103,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,185,211,237,206,85],"tags":[299,2712,5197,2102,301],"ppma_author":[205],"class_list":["post-32102","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-business-tech","category-japan","category-news","category-regional","category-tech","tag-business-tech","tag-dell-technologies","tag-digital-experience","tag-employee-experience","tag-it-operation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dell Rolls Out DEX Consulting Service<\/title>\n<meta name=\"description\" content=\"Dell Technologies Japan launches DEX Consulting Service to improve employee PC experience and digital workplace performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/business-tech\/dell-launches-dex-consulting-service-in-japan\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dell Rolls Out DEX Consulting Service\" \/>\n<meta property=\"og:description\" content=\"Dell Technologies Japan launches DEX Consulting Service to improve employee PC experience and digital workplace performance.\" \/>\n<meta property=\"og:url\" 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