{"id":31885,"date":"2026-04-23T11:07:46","date_gmt":"2026-04-23T11:07:46","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=31885"},"modified":"2026-04-23T11:07:46","modified_gmt":"2026-04-23T11:07:46","slug":"qube-adds-ai-chatbot-to-fix-a-very-real-b2b-problem","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/qube-adds-ai-chatbot-to-fix-a-very-real-b2b-problem\/","title":{"rendered":"Qube\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067B2B\u306e\u73fe\u5b9f\u7684\u306a\u554f\u984c\u3092\u89e3\u6c7a"},"content":{"rendered":"

Qube\u306f\u3001\u307b\u3068\u3093\u3069\u306eB2B\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5148\u9001\u308a\u3057\u7d9a\u3051\u3066\u3044\u308b\u3053\u3068\u3092\u5b9f\u884c\u3057\u307e\u3057\u305f\u3002\u30b5\u30dd\u30fc\u30c8\u3092\u4fee\u6b63\u3057\u305f\u306e\u3067\u3059\u3002.<\/p>\n

\u682a\u5f0f\u4f1a\u793eCSS<\/a>.\u682a\u5f0f\u4f1a\u793e\u30ca\u30d3\u30b3\u306f\u3001Qube\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305f\u751f\u6210AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u300cNaviko\u300d\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u305d\u306e\u610f\u56f3\u306f\u5358\u7d14\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u57fa\u672c\u7684\u306a\u30bf\u30b9\u30af\u3092\u5b8c\u4e86\u3059\u308b\u305f\u3081\u3060\u3051\u306b\u30d8\u30eb\u30d7\u30fb\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u719f\u8aad\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002Naviko\u306f\u4f1a\u8a71\u5f62\u5f0f\u3067\u30af\u30a8\u30ea\u3092\u51e6\u7406\u3057\u3001\u30b9\u30c6\u30c3\u30d7\u30fb\u30d0\u30a4\u30fb\u30b9\u30c6\u30c3\u30d7\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u884c\u52d5\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002\u8acb\u6c42\u66f8\u3001\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u3001\u305d\u3057\u3066\u65e5\u5e38\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u6df7\u4e71\u3092\u8003\u3048\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u307e\u305f\u3001\u524d\u3082\u3063\u3066\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u63d0\u6848\u3059\u308b\u306e\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u4f55\u3092\u5165\u529b\u3059\u308c\u3070\u826f\u3044\u306e\u304b\u3068\u7a7a\u767d\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30af\u30b9\u3092\u898b\u3064\u3081\u3066\u3044\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002.<\/p>\n

\u8208\u5473\u6df1\u3044\u306e\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u305d\u306e\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u8ab0\u3082\u304c\u51fa\u8377\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u3088\u308a\u3082\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u5c64\u304c\u91cd\u8981\u3067\u3059\u3002AI\u304c\u58c1\u306b\u3076\u3064\u304b\u3063\u305f\u308a\u3001\u30d0\u30b0\u306e\u3088\u3046\u306a\u3082\u306e\u3092\u691c\u51fa\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u3092\u4eba\u9593\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u76f4\u63a5\u30d7\u30c3\u30b7\u30e5\u3057\u307e\u3059\u3002\u884c\u304d\u8a70\u307e\u308b\u3053\u3068\u306a\u304f\u3001\u5fdc\u7b54\u304c\u30eb\u30fc\u30d7\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u305b\u3093\u3002.<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u307f\u305a\u307b\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u4f53\u5236\u306b\u79fb\u884c<\/a><\/h4>\n

\u5229\u7528\u4e0a\u9650\u306f1\u65e5\u3042\u305f\u308a100\u30af\u30a8\u30ea\u3067\u3001\u3053\u308c\u306fLLM\u306e\u5229\u7528\u3092\u7ba1\u7406\u3057\u3001\u30b3\u30b9\u30c8\u610f\u8b58\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002.<\/p>\n

\u62e1\u5927\u3059\u308b\u3068\u3001\u3053\u308c\u306f\u3088\u308a\u5927\u304d\u306a\u30d1\u30bf\u30fc\u30f3\u306b\u5f53\u3066\u306f\u307e\u308a\u307e\u3059\u3002B2B\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u9759\u7684\u306a\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u7d44\u307f\u8fbc\u307f\u578b\u306eAI\u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u306b\u9759\u304b\u306b\u30b7\u30d5\u30c8\u3057\u3066\u3044\u307e\u3059\u3002\u3088\u308a\u5c11\u306a\u3044\u6587\u66f8\u3001\u3088\u308a\u591a\u304f\u306e\u5bfe\u8a71\u3002. \u30ad\u30e5\u30fc\u30d6<\/a> \u306f\u307e\u305f\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30a4\u30d9\u30f3\u30c8\u306e\u767a\u898b\u3068\u63a8\u5968\u3068\u3044\u3046\u6b21\u306e\u5c55\u958b\u3092\u793a\u5506\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u30b5\u30dd\u30fc\u30c8\u3068\u3044\u3046\u3088\u308a\u3082\u3001\u88fd\u54c1\u3092\u5e38\u6642\u63a5\u7d9a\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306f\u30b5\u30dd\u30fc\u30c8\u3068\u3044\u3046\u3088\u308a\u3001\u88fd\u54c1\u3092\u5e38\u6642\u63a5\u7d9a\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"

Qube just did what most B2B platforms keep postponing. It fixed support. CSS Co., Ltd. has rolled out \u2018Naviko,\u2019 a generative AI chatbot built into its Qube platform. The intent is simple. Users should not have to dig through help docs just to complete basic tasks. Naviko handles queries in a conversational way and walks users through actions step by step. Think invoices, navigation, and routine platform confusion. It also suggests prompts upfront, so users are not staring at a blank chat box wondering what to type. The interesting bit is not the chatbot itself. Everyone is shipping one. The hybrid layer matters more. When the AI hits a wall […]<\/p>\n","protected":false},"author":7,"featured_media":31922,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,185,211,237,1838,206,85],"tags":[1541,299,12656,564,12657],"ppma_author":[572],"class_list":{"0":"post-31885","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"category-apac","9":"category-business-tech","10":"category-japan","11":"category-news","12":"category-quick-reads","13":"category-regional","14":"category-tech","15":"tag-ai-chatbot","16":"tag-business-tech","17":"tag-communication-platform","18":"tag-generative-ai","19":"tag-qube"},"yoast_head":"\nQube Adds AI Chatbot to Solve Key B2B Challenge<\/title>\n<meta name=\"description\" content=\"CSS introduces Naviko, a generative AI chatbot in its Qube platform that helps users complete tasks and navigate workflows with ease.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/qube-adds-ai-chatbot-to-fix-a-very-real-b2b-problem\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qube Adds AI Chatbot to Solve Key B2B Challenge\" \/>\n<meta property=\"og:description\" content=\"CSS introduces Naviko, a generative AI chatbot in its Qube platform that helps users complete tasks and navigate workflows with ease.\" \/>\n<meta property=\"og:url\" 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