{"id":31743,"date":"2026-04-21T11:15:52","date_gmt":"2026-04-21T11:15:52","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=31743"},"modified":"2026-04-21T11:15:52","modified_gmt":"2026-04-21T11:15:52","slug":"biztel-and-linx-chat-integrate-call-and-video-services","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/","title":{"rendered":"BIZTEL\u3068LINX Chat\u3001\u901a\u8a71\u3068\u30d3\u30c7\u30aa\u30b5\u30fc\u30d3\u30b9\u3092\u7d71\u5408"},"content":{"rendered":"<p>LINK Inc., which operates &#8220;BIZTEL,&#8221; a cloud-based CTI\/call center system that has held the No. 1 domestic market share for nine consecutive years, is pleased to announce that it has begun collaborating with Nippon Telenet Co., Ltd. on its video call service &#8220;LINX Chat,&#8221; starting today.<\/p>\n<p>This collaboration will allow BIZTEL users to make video calls using &#8220;LINX Chat&#8221; without ending their current call.<\/p>\n<p><a href=\"https:\/\/biztel.jp\/\">\u30d3\u30ba\u30c6\u30eb<\/a>, provided by Link, is a cloud-based call center system that can accommodate everything from simple single-seat deployments to large-scale deployments of hundreds of seats or more. It is used by over 2,000 companies in various industries, including manufacturing, finance, pharmaceuticals, IT, and service industries. In addition to clear call quality, a stable system, and high-level security, it offers a variety of functions such as AI-generated call summarization, automatic detection of customer harassment, and voicebot integration, supporting the efficiency and automation of companies&#8217; telephone operations.<\/p>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/shufunotomo-unveils-life-ai-interactive-service\/\" rel=\"bookmark\">\u4e3b\u5a66\u306e\u53cb\u793e\u3001AI\u5bfe\u8a71\u30b5\u30fc\u30d3\u30b9\u300cLife\u300d\u3092\u767a\u8868<\/a><\/h4>\n<p>The &#8220;LINX Chat&#8221; service, provided by Japan Telenet, with whom we have recently begun collaborating, allows customers to make video calls from their standard browsers on PCs and smartphones by sending them a video sharing URL via SMS or email. It requires no app installation or initial setup, making it easy to implement and use.<\/p>\n<p>\u4eca\u5f8c\u306b\u3064\u3044\u3066 <a href=\"https:\/\/www.link.co.jp\/\">\u30ea\u30f3\u30af<\/a> \u305d\u3057\u3066 <a href=\"https:\/\/www.nippon-tele.net\/\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8<\/a> \u306f\u3001\u4e21\u793e\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u3055\u3089\u306b\u5f37\u5316\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u3066\u3044\u304d\u307e\u3059\u3002.<\/p>\n<p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000194.000007832.html\">PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>LINK Inc., which operates &#8220;BIZTEL,&#8221; a cloud-based CTI\/call center system that has held the No. 1 domestic market share for nine consecutive years, is pleased to announce that it has begun collaborating with Nippon Telenet Co., Ltd. on its video call service &#8220;LINX Chat,&#8221; starting today. This collaboration will allow BIZTEL users to make video calls using &#8220;LINX Chat&#8221; without ending their current call. BIZTEL, provided by Link, is a cloud-based call center system that can accommodate everything from simple single-seat deployments to large-scale deployments of hundreds of seats or more. It is used by over 2,000 companies in various industries, including manufacturing, finance, pharmaceuticals, IT, and service industries. In [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":31744,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[465,428,4099,12612,12611],"ppma_author":[205],"class_list":{"0":"post-31743","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-contact-center","14":"tag-customer-experience","15":"tag-generation-ai","16":"tag-link-inc","17":"tag-nippon-telenet"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BIZTEL integrates with LINX Chat for video calls<\/title>\n<meta name=\"description\" content=\"LINK integrates its BIZTEL call center system with Nippon Telenet\u2019s LINX Chat, enabling seamless voice and video communication.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BIZTEL integrates with LINX Chat for video calls\" \/>\n<meta property=\"og:description\" content=\"LINK integrates its BIZTEL call center system with Nippon Telenet\u2019s LINX Chat, enabling seamless voice and video communication.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-21T11:15:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/04\/Cloud-based-call-center-system-BIZTEL-and-video-call-service.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"BIZTEL integrates with LINX Chat for video calls","description":"LINK integrates its BIZTEL call center system with Nippon Telenet\u2019s LINX Chat, enabling seamless voice and video communication.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/","og_locale":"ja_JP","og_type":"article","og_title":"BIZTEL integrates with LINX Chat for video calls","og_description":"LINK integrates its BIZTEL call center system with Nippon Telenet\u2019s LINX Chat, enabling seamless voice and video communication.","og_url":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/","og_site_name":"itbusinesstoday","article_published_time":"2026-04-21T11:15:52+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/04\/Cloud-based-call-center-system-BIZTEL-and-video-call-service.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/"},"author":{"name":"NewsDesk","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812"},"headline":"BIZTEL and LINX Chat integrate call and video services","datePublished":"2026-04-21T11:15:52+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/"},"wordCount":246,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/04\/Cloud-based-call-center-system-BIZTEL-and-video-call-service.webp","keywords":["contact center","Customer Experience","Generation AI","LINK Inc","Nippon Telenet"],"articleSection":["APAC","Customer Experience","Japan","Martech","News","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/","url":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/","name":"BIZTEL integrates with LINX Chat for video calls","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/04\/Cloud-based-call-center-system-BIZTEL-and-video-call-service.webp","datePublished":"2026-04-21T11:15:52+00:00","description":"LINK integrates its BIZTEL call center system with Nippon Telenet\u2019s LINX Chat, enabling seamless voice and video communication.","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/04\/Cloud-based-call-center-system-BIZTEL-and-video-call-service.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2026\/04\/Cloud-based-call-center-system-BIZTEL-and-video-call-service.webp","width":1200,"height":800,"caption":"LINK Inc"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/biztel-and-linx-chat-integrate-call-and-video-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"BIZTEL and LINX Chat integrate call and video services"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812","name":"\u30cb\u30e5\u30fc\u30b9\u30c7\u30b9\u30af","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png74f313ad3d6fa27a1eee85c30be63d03","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","caption":"NewsDesk"},"sameAs":["https:\/\/itbusinesstoday.com"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/newsdesk\/"}]}},"authors":[{"term_id":205,"user_id":4,"is_guest":0,"slug":"newsdesk","display_name":"NewsDesk","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/31743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=31743"}],"version-history":[{"count":1,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/31743\/revisions"}],"predecessor-version":[{"id":31745,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/31743\/revisions\/31745"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/31744"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=31743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=31743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=31743"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=31743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}