\u30b8\u30d6\u30ea\u30fc<\/a> \u306f\u3001DECA AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3068\u3044\u3046\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u901a\u3058\u3066\u3001\u6280\u8853\u30ec\u30a4\u30e4\u30fc\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u4e21\u793e\u306f\u5171\u306b\u3001\u65e2\u5b58\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u52a0\u901f\u3055\u305b\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5bfe\u5fdc\u304c\u3069\u306e\u3088\u3046\u306b\u751f\u307f\u51fa\u3055\u308c\u308b\u304b\u3092\u518d\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n\u30d1\u30a4\u30ed\u30c3\u30c8\u7248\u3067\u306f\u3001FAQ\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u3001\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u306a\u3069\u3001\u6563\u5728\u3057\u3066\u3044\u305f\u77e5\u8b58\u3092\u5358\u4e00\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u96c6\u7d04\u3002\u305d\u306e\u4e0a\u3067\u3001AI\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30d6\u30e9\u30a6\u30b6\u5185\u3067\u76f4\u63a5\u50cd\u304d\u3001\u5fdc\u7b54\u3092\u63d0\u6848\u3057\u3001\u95a2\u9023\u60c5\u5831\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8868\u793a\u3057\u307e\u3057\u305f\u3002\u4f59\u5206\u306a\u30c4\u30fc\u30eb\u3082\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u5207\u308a\u66ff\u3048\u3082\u3042\u308a\u307e\u305b\u3093\u3002.<\/p>\n
E\u30e1\u30fc\u30eb\u306e\u30ec\u30b9\u30dd\u30f3\u30b9\u30bf\u30a4\u30e0\u306f\u7d0410\u5206\u304b\u30895\u5206\u306b\u77ed\u7e2e\u3055\u308c\u3001\u691c\u7d22\u7cbe\u5ea6\u306f\u7d0480\u30d1\u30fc\u30bb\u30f3\u30c8\u306b\u9054\u3057\u307e\u3057\u305f\u3002.<\/p>\n
\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u96fb\u8a71\u30b5\u30dd\u30fc\u30c8\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u3088\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u5f37\u5316\u3001\u3088\u308a\u6df1\u3044\u30ca\u30ec\u30c3\u30b8\u4e3b\u5c0e\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30b9\u3002\u3053\u306e\u30e2\u30c7\u30eb\u304c\u6210\u7acb\u3059\u308c\u3070\u3001\u696d\u754c\u3092\u8d85\u3048\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5909\u9769\u306e\u305f\u3081\u306e\u518d\u73fe\u53ef\u80fd\u306a\u9752\u5199\u771f\u306b\u5909\u308f\u308a\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink how contact centers actually run, not just layer tools on top. The focus is simple. use generative AI, but fix the workflow first. They put this into practice through a proof of concept at a major automobile company\u2019s contact center. The result is hard to ignore. inquiry response time dropped by up to 50 percent. That is not a marginal gain. That is operational shift territory. The problem they are going after is not new. The number of inquiries has increased and the difficulty of incoming queries has grown while organizations face greater challenges in hiring and training […]<\/p>\n","protected":false},"author":7,"featured_media":30450,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[465,428,278,4099,12149],"ppma_author":[572],"class_list":{"0":"post-30449","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-contact-center","14":"tag-customer-experience","15":"tag-digital-transformation","16":"tag-generation-ai","17":"tag-gibry"},"yoast_head":"\n
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