PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"ElevenLab Japan LLC, a global leader in AI voice research and technology, is pleased to announce that it will strengthen its solutions that address customer harassment, a serious social problem in Japan, by utilizing its advanced voice AI technology that enables sophisticated emotional expression, thereby balancing the mental well-being of customer service representatives with improved operational efficiency. Background: Verbal abuse and structural challenges faced by telephone customer service staff. Currently, so-called “customer harassment,” including verbal abuse, personal attacks, and excessive demands from customers, is a major problem in customer service settings in Japan. In many cases, customer service staff suffer mental health problems due to this “customer harassment” and are […]<\/p>\n","protected":false},"author":4,"featured_media":30241,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[11869,9653,428,12071,4099],"ppma_author":[205],"class_list":{"0":"post-30189","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-ai-voice-agent","14":"tag-customer-center","15":"tag-customer-experience","16":"tag-elevenlab","17":"tag-generation-ai"},"yoast_head":"\n
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