IVRy<\/a> \u306f\u3001\u5c06\u6765\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u6f38\u9032\u7684\u306a\u81ea\u52d5\u5316\u3067\u306f\u306a\u304f\u3001AI\u3068\u4eba\u9593\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4e2d\u5fc3\u306b\u69cb\u7bc9\u3055\u308c\u308b\u3053\u3068\u306b\u8ced\u3051\u3066\u3044\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"IVRy Inc. has launched IVRy AI Contact Center, positioning it as an AI native platform built to handle customer conversations end to end, not just assist agents. The timing is intentional. The Persol Research Institute estimates that Japan will experience a labor shortage of 6.44 million workers by 2030. The contact centers at present face difficulties which affect their ability to operate. Hiring costs are rising. Response rates are slipping. Manual after call work eats into productivity and limits how conversation data gets used. IVRy\u2019s answer is conversational voice AI powered by large language models, designed to complete tasks such as reservations and inquiries with reduced hallucination risk. The system […]<\/p>\n","protected":false},"author":7,"featured_media":29265,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,1838,206],"tags":[465,428,278,2334,2822],"ppma_author":[572],"class_list":{"0":"post-29232","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-quick-reads","13":"category-regional","14":"tag-contact-center","15":"tag-customer-experience","16":"tag-digital-transformation","17":"tag-ivry","18":"tag-voice-ai"},"yoast_head":"\n
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