{"id":28525,"date":"2026-02-18T11:08:05","date_gmt":"2026-02-18T11:08:05","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=28525"},"modified":"2026-02-18T11:08:05","modified_gmt":"2026-02-18T11:08:05","slug":"aoki-and-hitachi-solutions-team-up-to-revamp-cx-stack","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/aoki-and-hitachi-solutions-team-up-to-revamp-cx-stack\/","title":{"rendered":"AOKI\u3068\u65e5\u7acb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u304cCX\u30b9\u30bf\u30c3\u30af\u306e\u5237\u65b0\u3067\u63d0\u643a"},"content":{"rendered":"

AOKI\u30db\u30fc\u30eb\u30c7\u30a3\u30f3\u30b0\u30b9\u3068\u65e5\u7acb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u304c\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u6226\u7565\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u8ef8\u306b\u9577\u671f\u7684\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u7de0\u7d50\u3002\u7126\u70b9\u306f\u660e\u78ba\u3002IT\u30d0\u30c3\u30af\u30dc\u30fc\u30f3\u306e\u518d\u69cb\u7bc9\u3002\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30ac\u30d0\u30ca\u30f3\u30b9\u306e\u5f37\u5316\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d9\u30fc\u30b9\u306eAI\u3068\u3088\u308a\u6df1\u3044\u30c7\u30fc\u30bf\u5206\u6790\u306e\u305f\u3081\u306e\u30b9\u30da\u30fc\u30b9\u3092\u78ba\u4fdd\u3002\u305d\u3057\u3066\u3001\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u3001\u30a8\u30f3\u30bf\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8\u3001\u30a2\u30cb\u30d0\u30fc\u30b5\u30ea\u30fc\u3001\u30d6\u30e9\u30a4\u30c0\u30eb\u306a\u3069\u3001AOKI\u30b0\u30eb\u30fc\u30d7\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u3042\u308a\u65b9\u3092\u518d\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3002.<\/p>\n

\u3053\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u306f\u5076\u7136\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u65e5\u672c\u306f\u5c11\u5b50\u9ad8\u9f62\u5316\u306b\u76f4\u9762\u3057\u3066\u304a\u308a\u3001\u6d88\u8cbb\u8005\u306e\u884c\u52d5\u3082\u5909\u5316\u3057\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002. \u9752\u6728<\/a> \u306f\u3059\u3067\u306b \u65e5\u7acb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba<\/a>\u2019\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u306e\u30dd\u30a4\u30f3\u30c8\u7ba1\u7406\u3092\u884c\u3046\u300c\u30dd\u30a4\u30f3\u30c8\u30a4\u30f3\u30d5\u30a3\u30cb\u30c6\u30a3\u300d\u3092\u5c0e\u5165\u3057\u3001\u30a4\u30f3\u30d5\u30e9\u3084\u30c7\u30fc\u30bf\u57fa\u76e4\u3092\u5f37\u5316\u3002Google\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3092\u5c0e\u5165\u3057\u3001\u751f\u6210\u578bAI\u6280\u8853\u306b\u3088\u308b\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u306e\u5909\u9769\u3084\u6b21\u4e16\u4ee3IT\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30922025\u5e74\u306b\u5c0e\u5165\u3002.<\/p>\n

\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u6b21\u671f\u30d5\u30a7\u30fc\u30ba\u306f2026\u5e74\u306b\u958b\u59cb\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002\u65e5\u7acb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u306f\u3001\u7d44\u7e54\u306e\u3042\u3089\u3086\u308b\u90e8\u5206\u306e\u30c7\u30fc\u30bf\u3092\u63a5\u7d9a\u3059\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u30b7\u30b9\u30c6\u30e0\u3068\u30b9\u30b1\u30fc\u30e9\u30d6\u30eb\u306a\u30a4\u30f3\u30d5\u30e9\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002\u96fb\u5b50\u30e1\u30fc\u30eb\u3084\u30d3\u30c7\u30aa\u3001e\u30b3\u30de\u30fc\u30b9\u3084\u5e97\u8217\u30b7\u30b9\u30c6\u30e0\u306b\u81f3\u308b\u307e\u3067\u3001\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u304c1\u3064\u306e\u74b0\u5883\u306b\u7f6e\u304b\u308c\u307e\u3059\u3002\u305d\u306e\u4e0a\u306b\u751f\u6210AI\u3092\u91cd\u306d\u308b\u3053\u3068\u3067\u3001\u76ee\u6a19\u306f\u30b7\u30f3\u30d7\u30eb\u306b\u306a\u308a\u307e\u3059\u3002\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u306e\u5909\u5316\u3092\u4e88\u6e2c\u3002\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u63d0\u4f9b\u3002.<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u682a\u5f0f\u4f1a\u793e\u30b9\u30da\u30a4\u30b7\u30fc\u304cJR\u897f\u65e5\u672c\u3068\u300c\u30e8\u30e4\u30c3\u30d4\u30f3\u300d\u3092\u767a\u58f2<\/a><\/h4>\n

\u3053\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306f\u3001IT\u3092\u30b5\u30dd\u30fc\u30c8\u3068\u3057\u3066\u3067\u306f\u306a\u304f\u3001\u5c06\u6765\u306e\u9867\u5ba2\u4fa1\u5024\u3092\u5f62\u6210\u3059\u308b\u30a8\u30f3\u30b8\u30f3\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"

AOKI Holdings and Hitachi Solutions have entered a long term partnership centered on a digital transformation strategy platform. The focus is clear. Rebuild the IT backbone. Tighten security and governance. Make room for agent based AI and deeper data analysis. Then use that to reshape how customers experience the AOKI group across fashion, entertainment, anniversaire, and bridal. The timing is not random. Japan is dealing with a declining birthrate, an aging population, and consumers whose behavior keeps shifting. AOKI has already deployed Hitachi Solutions\u2019 Point Infinity for group wide points management and has been strengthening infrastructure and data platforms. The group introduced Google Workspace to transform its system design through […]<\/p>\n","protected":false},"author":7,"featured_media":28526,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[11478,428,278,813,11479],"ppma_author":[572],"class_list":{"0":"post-28525","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-aoki-holdings","14":"tag-customer-experience","15":"tag-digital-transformation","16":"tag-hitachi-solutions","17":"tag-it-platform"},"yoast_head":"\nAOKI Holdings, Hitachi Solutions launch DX collaboration<\/title>\n<meta name=\"description\" content=\"AOKI Holdings with Hitachi Solutions to revamp IT, strengthen security and transform customer experience across its businesses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/aoki-and-hitachi-solutions-team-up-to-revamp-cx-stack\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AOKI Holdings, Hitachi Solutions launch DX collaboration\" \/>\n<meta property=\"og:description\" content=\"AOKI Holdings with Hitachi Solutions to revamp IT, strengthen security and transform customer experience across its businesses.\" \/>\n<meta property=\"og:url\" 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