NTT DATA, a leading global technology consultancy and digital transformation partner, announced the acquisition of The Cloud People, one of Europe’s largest pure-play ServiceNow partners. This strategic move significantly expands NTT DATA’s capabilities in workflow automation, enterprise service management, and AI-enhanced process solutions, while strengthening its footprint across Northern Europe, Central Europe, and beyond.<\/p>
The Cloud People, founded in 2019 and headquartered in Oslo, Norway, brings more than 300 consultants and 130 active enterprise customers to NTT DATA Business Solutions, a key business unit within the NTT DATA Group focused on helping enterprises modernize and automate core operations. With deep expertise in ServiceNow’s platform and a dedicated AI Center of Excellence, The Cloud People will enhance NTT DATA’s ability to deliver advanced, next-generation AI-enabled enterprise services at scale.<\/p>
ServiceNow\u306f\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\uff08ITSM\uff09\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u4eba\u7684\u8cc7\u6e90\u306e\u81ea\u52d5\u5316\u3001\u304a\u3088\u3073\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u904b\u7528\u306e\u305f\u3081\u306e\u6700\u3082\u5e83\u304f\u63a1\u7528\u3055\u308c\u3066\u3044\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e1\u3064\u3068\u3057\u3066\u6d6e\u4e0a\u3057\u3066\u3044\u307e\u3059\u3002\u4eca\u56de\u306e\u8cb7\u53ce\u306b\u3088\u308a NTT DATA<\/a> \u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30c7\u30b8\u30bf\u30eb\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u652f\u63f4\u3059\u308b\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u81ea\u52d5\u5316\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3001\u3088\u308a\u5f37\u529b\u306a\u7acb\u5834\u306b\u3042\u308a\u307e\u3059\u3002.<\/p> The Cloud People<\/a>’s proven success with ServiceNow solutions, covering incident, problem and change management, resource planning, onboarding\/offboarding tasks, and more, will now be amplified with NTT DATA’s global delivery scale and consulting expertise. Together, they intend to co-develop and market AI-powered workflow automation that empowers organizations to streamline operations and reduce manual effort, particularly in complex enterprise environments.<\/p> \u3053\u306e\u6226\u7565\u7684\u9069\u5408\u306f\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u3068\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u306e\u7d71\u5408\u306b\u5411\u3051\u305f\u696d\u754c\u5168\u4f53\u306e\u30b7\u30d5\u30c8\u3092\u53cd\u6620\u3057\u305f\u3082\u306e\u3067\u3001\u4f01\u696d\u306f\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u5411\u4e0a\u3001\u610f\u601d\u6c7a\u5b9a\u306e\u8fc5\u901f\u5316\u306e\u305f\u3081\u306b\u3001\u696d\u52d9\u30c7\u30fc\u30bf\u3001AI\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6c42\u3081\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002.<\/p> NTT DATA’s acquisition underscores the growing importance of AI-enhanced automation in global enterprise IT strategies. For businesses in Japan, where digital transformation remains a key agenda for both private and public sectors, this development signals stronger access to world-class automation frameworks and AI-assisted workflow solutions backed by ServiceNow and NTT’s global delivery network.<\/p> By integrating The Cloud People’s expertise with its own consulting and technical services, NTT DATA enhances its ability to support Japanese companies in automating complex internal processes and modernize legacy systems. This will be especially valuable in industries such as finance, manufacturing, logistics, and telecommunications, where workflow bottlenecks and administrative overhead remain persistent challenges.<\/p> Japan’s tech industry has been rapidly adopting AI and robotic process automation (RPA) to stay competitive against peers in North America, Europe, and China. NTT DATA’s strengthened portfolio will help domestic firms better compete abroad by offering scalable, AI-enabled enterprise solutions designed to operate across multi-region landscapes.<\/p> NTT DATA’s strategic alignment with platforms like ServiceNow, which is increasingly embedding generative AI into its workflow and operational offerings, mirrors global trends in agentic AI services that optimize routine tasks and enable predictive operations. Japan’s enterprises can leverage these capabilities to improve labor productivity at a time when workforce shortages are a national economic concern.<\/p> Furthermore, the acquisition will facilitate knowledge transfer between The Cloud People’s AI Center of Excellence and NTT DATA’s teams in Japan, potentially accelerating local innovation in enterprise AI deployment. This could translate into more sophisticated AI solutions tailored to Japanese business needs.<\/p> For system integrators and IT consulting firms in Japan, this acquisition boosts ServiceNow skills and new delivery methods. NTT DATA’s improved skills may boost competition among local and global providers. This could lead to wider use of ServiceNow and other workflow platforms.<\/p> \u30b5\u30fc\u30d3\u30b9\u30fb\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306f\u3001AI\u3068\u81ea\u52d5\u5316\u3078\u306e\u53d6\u308a\u7d44\u307f\u3092\u62e1\u5927\u3057\u3001\u969b\u7acb\u3063\u305f\u5b58\u5728\u306b\u306a\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u696d\u52d9\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u8a8d\u5b9a\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30fb\u30e9\u30dc\u3078\u306e\u6295\u8cc7\u304c\u4fc3\u9032\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002.<\/p> \u4eba\u4e8b\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u3088\u3046\u306a\u696d\u52d9\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3092\u671b\u3080\u4f01\u696d\u306f\u3001NTT\u30c7\u30fc\u30bf\u304c\u63d0\u4f9b\u3059\u308b\u6539\u5584\u3055\u308c\u305f\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3084\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306a\u3069\u306e\u5206\u91ce\u3082\u542b\u307e\u308c\u307e\u3059\u3002\u81ea\u52d5\u5316\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u3001\u3082\u306f\u3084\u5b64\u7acb\u3057\u305f\u53d6\u308a\u7d44\u307f\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4eca\u3067\u306f\u3001\u91cd\u8981\u306a\u30c7\u30b8\u30bf\u30eb\u6295\u8cc7\u3068\u307f\u306a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u306f\u3001\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u3001\u30b5\u30a4\u30af\u30eb\u30bf\u30a4\u30e0\u306e\u77ed\u7e2e\u3001\u30a8\u30e9\u30fc\u306e\u6e1b\u5c11\u3092\u901a\u3058\u3066\u3001\u660e\u78ba\u306aROI\u304c\u5f97\u3089\u308c\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002.<\/p> \u65b0\u6a5f\u80fd\u306f\u30de\u30cd\u30fc\u30b8\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u30c1\u30e3\u30f3\u30b9\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002\u9577\u671f\u7684\u306a\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u3001AI\u306e\u81ea\u52d5\u5316\u306b\u57fa\u3065\u304f\u7d99\u7d9a\u7684\u306a\u53ce\u76ca\u30e2\u30c7\u30eb\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002.<\/p> NTT DATA’s purchase of The Cloud People sets the stage for a key role in enterprise service automation. This merger blends strong technical skills, local market insight, and a wide global reach. NTT DATA is expanding its ServiceNow portfolio. It’s adding AI-powered workflow solutions. This move aligns with the next wave of global digital business transformation.<\/p> \u3053\u306e\u52d5\u304d\u306f\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u81ea\u52d5\u5316\u3001\u30af\u30ed\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u7d71\u5408\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u6295\u8cc7\u3059\u308b\u3053\u3068\u304c\u3001\u65e5\u672c\u4f01\u696d\u3084\u73fe\u5730\u306e\u30c6\u30c3\u30af\u30b7\u30fc\u30f3\u306b\u3068\u3063\u3066\u3044\u304b\u306b\u91cd\u8981\u3067\u3042\u308b\u304b\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u30fb\u30b0\u30ed\u30fc\u30d0\u30eb\u7d4c\u6e08\u306b\u304a\u3044\u3066\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3057\u3001\u56de\u5fa9\u529b\u3092\u9ad8\u3081\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002.<\/p> \u7d44\u7e54\u306f\u3001\u3088\u308a\u8907\u96d1\u3067\u3001\u5909\u5316\u3059\u308b\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u72b6\u6cc1\u3092\u6253\u7834\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9ad8\u5ea6\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316\u3068AI\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002NTT\u30c7\u30fc\u30bf\u306f\u3053\u308c\u3089\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u6e96\u5099\u304c\u3067\u304d\u3066\u3044\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":" NTT DATA, a leading global technology consultancy and digital transformation partner, announced the acquisition of The Cloud People, one of Europe’s largest pure-play ServiceNow partners. This strategic move significantly expands NTT DATA’s capabilities in workflow automation, enterprise service management, and AI-enhanced process solutions, while strengthening its footprint across Northern Europe, Central Europe, and beyond.The Cloud People, founded in 2019 and headquartered in Oslo, Norway, brings more than 300 consultants and 130 active enterprise customers to NTT DATA Business Solutions, a key business unit within the NTT DATA Group focused on helping enterprises modernize and automate core operations. With deep expertise in ServiceNow’s platform and a dedicated AI Center of Excellence, […]<\/p>\n","protected":false},"author":7,"featured_media":25921,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[183,8098,85],"tags":[602,10341,2590,10340,7144,105,106,141,10339,1855],"ppma_author":[572],"class_list":["post-25905","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cloud","category-news-articles","category-tech","tag-ai-transformation","tag-customer-expectation","tag-customer-support","tag-digital-workflows","tag-it-service-management","tag-itbusinesstoday","tag-news","tag-ntt-data","tag-the-cloud-people","tag-workflow-automation"],"yoast_head":"\n\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a Android\u306b\u7279\u5316\u3057\u305fMDM\u300cHeadwind MDM\u300d\u306e\u56fd\u5185\u6b63\u898f\u8ca9\u58f2\u4ee3\u7406\u5e97\u306b\u6c7a\u5b9a<\/a><\/strong><\/h3>
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