{"id":23640,"date":"2025-11-10T11:03:12","date_gmt":"2025-11-10T11:03:12","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=23640"},"modified":"2025-11-10T11:03:12","modified_gmt":"2025-11-10T11:03:12","slug":"comdesign-partners-ct-e1-saas-with-cleara-voice-tech","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/comdesign-partners-ct-e1-saas-with-cleara-voice-tech\/","title":{"rendered":"\u30b3\u30e0\u30c7\u30b6\u30a4\u30f3\u3001\u300cCT-e1\/SaaS\u300d\u3068\u97f3\u58f0\u6280\u8853\u300cclearA\u300d\u3092\u63d0\u643a"},"content":{"rendered":"

Comdesign<\/a> Inc., which provides the cloud-based CTI “CT-e1\/SaaS” as a monthly service, has begun collaborating with “clearA,” a voice clarity system provided by Radius<\/a> \u682a\u5f0f\u4f1a\u793e<\/p>

\u672c\u5354\u696d\u306b\u3088\u308a\u3001\u4f1a\u8a71\u97f3\u58f0\u306e\u660e\u77ad\u5ea6\u3092\u81ea\u52d5\u88dc\u6b63\u3057\u3001\u8074\u899a\u306b\u4e0d\u5b89\u306e\u3042\u308b\u304a\u5ba2\u69d8\u3084\u3054\u9ad8\u9f62\u306e\u65b9\u3068\u306e\u5186\u6ed1\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u3068\u696d\u52d9\u52b9\u7387\u5316\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002.<\/p>

Features of “clearA” and the significance of collaboration<\/h4>

By linking “CT-e1\/SaaS” and “clearA,” conversational audio can be made clearer, facilitating communication with people with hearing concerns and the elderly, promoting the efficiency of support centers, and helping to improve the quality of customer service.<\/p>

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u65e5\u7acb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u30fb\u30af\u30ea\u30a8\u30a4\u30c8\u304cCX\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30fc\u30d3\u30b9\u3092\u767a\u8868<\/a><\/h4>

One of the reasons why conversations become harder to hear as we age is that sounds with weak harmonic components become harder to hear. “clearA” has been patented to improve the clarity of sound, making it easier to hear, by correcting the harmonic components that have become harder to hear without changing the volume.<\/p>

By combining “CT-e1\/SaaS” and “clearA”, we will help you solve the following issues.<\/p>

\u3054\u9ad8\u9f62\u306e\u304a\u5ba2\u69d8\u3068\u306e\u96fb\u8a71\u5fdc\u5bfe\u3067\u306f\u3001\u5927\u304d\u306a\u58f0\u3067\u8a71\u3057\u3066\u3082\u76f8\u624b\u306b\u304d\u3061\u3093\u3068\u805e\u3053\u3048\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>

Depending on the customer’s hearing, it may take some time to respond to them.<\/p>

\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u73fe\u5834\u3067\u805e\u304d\u53d6\u308a\u3084\u3059\u3044\u97f3\u58f0\u74b0\u5883\u3092\u6574\u3048\u3001\u304a\u5ba2\u69d8\u3068\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u4f1a\u8a71\u3092\u5b9f\u73fe\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002.<\/p>

\u9ad8\u9f62\u8005\u3078\u306e\u304d\u3081\u7d30\u304b\u306a\u96fb\u8a71\u5fdc\u5bfe\u304c\u53ef\u80fd\u306b\u306a\u308b\u307b\u304b\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u304a\u3051\u308b\u8074\u3053\u3048\u306e\u554f\u984c\u3082\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002.<\/p>

\u30bd\u30fc\u30b9 PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Comdesign Inc., which provides the cloud-based CTI “CT-e1\/SaaS” as a monthly service, has begun collaborating with “clearA,” a voice clarity system provided by Radius Inc.This collaboration will help improve the quality of contact center responses and operational efficiency by automatically correcting the clarity of conversational voices and facilitating smoother communication with customers who have hearing concerns and elderly people.Features of “clearA” and the significance of collaborationBy linking “CT-e1\/SaaS” and “clearA,” conversational audio can be made clearer, facilitating communication with people with hearing concerns and the elderly, promoting the efficiency of support centers, and helping to improve the quality of customer service.Also Read: Hitachi Solutions Create Unveils CX Community ServiceOne of […]<\/p>\n","protected":false},"author":4,"featured_media":23641,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[9074,9075,9073,428,9072],"ppma_author":[205],"class_list":["post-23640","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-cleara","tag-comdesign","tag-ct-e1-saas","tag-customer-experience","tag-voice-clarity-system"],"yoast_head":"\nComdesign Connects 'CT-e1\/SaaS' and 'clearA' Platforms<\/title>\n<meta name=\"description\" content=\"Comdesign integrates its cloud-based CTI system \u201cCT-e1\/SaaS\u201d with the voice clarity solution \u201cclearA\u201d to enhance communication quality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/comdesign-partners-ct-e1-saas-with-cleara-voice-tech\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comdesign Connects 'CT-e1\/SaaS' and 'clearA' Platforms\" \/>\n<meta property=\"og:description\" content=\"Comdesign integrates its cloud-based CTI system \u201cCT-e1\/SaaS\u201d with the voice clarity solution \u201cclearA\u201d to enhance communication quality.\" \/>\n<meta property=\"og:url\" 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